Italian Quality Specialist — Remote QA for Travel AI

Há 4 dias

Lisboa, Portugal Foundever Remoto Tempo integral 23 000 € - 35 000 € Contrato

Foundever seeks an Italian Quality Specialist for an online travel agency. This remote role based in Portugal requires Italian language at native/C2 level and fluent English, plus AI knowledge and QA experience.

You will monitor CSR quality, provide constructive feedback, and coordinate with supervisors to uphold client guidelines. Responsibilities include evaluating calls, crafting calibration plans, and reporting on quality metrics.