Credit to Cash French Speaker

Há 5 dias

Porto, Portugal Talent Search People Tempo integral 22 000 € - 23 000 € Contrato

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Ready to make a difference? Join an international team and help deliver outstanding support to French-speaking customers

In your day-to-day work, you will be responsible for:Proactively handle collection cases within a portfolio of clients, being responsible and accountable for the collection process within that portfolio based on policies and procedures established by the companyBuilding a relationship with customers which leads to good payment behaviorAnalyze and decide on the creditworthiness of customers (for payments and deliveries) based on internal and external information, defined policies and proceduresFurther you will ensure proper financial measures for collections

You are the person we are looking for if:You have at least one year of experience in customer service (customer support, handling customer complaints), as well as experience in credit analysis and collections, preferably within the finance sector.
You have a proficient/native level of French, and an excellent knowledge of Excel like Pivot Tables, Formulas Vlookups, Conditionals, etc.. Experience working with the Office Suite and SAP is valued.
You are a good communicator, and you are able to communicate by phone and email with our customers.
You value working in a multicultural team and oriented to achieve results (KPI's).