Sales / Key Account Manager - Hospitality & Restaurant Industry

Descrição do cargo

Platomico | Remote (hybrid) | Full-time

Do you want to be part of the digital transformation of the Portuguese hospitality industry? Are you motivated by selling a solution that restaurants genuinely need and appreciate from day one? We are a Spanish technology company that helps hospitality businesses run their operations efficiently: from what happens in the kitchen, the floor and the team, to staff scheduling, delivery order management and customer loyalty. We handle business data in real time and across multiple locations, so professionals managing one or several venues in different locations can have all their information aggregated and make the best decisions. Our solutions integrate with the leading companies in the market, so that they fit seamlessly into our customers#39; business. We go beyond digitizing what already exists to give hospitality operators real advantages from their own data, changing the way hospitality is experienced and consumed today. That#39;s why, at Platomico, we surround ourselves with professionals who know the industry firsthand and understand its real pain points, so we can build the hospitality solution of the future together.

We are a growing startup, and we#39;re looking for someone who wants to help build our commercial team from the ground up.

What you#39;ll do

• Identify, prospect and close new business opportunities: independent restaurants, chains and franchises.
• Proactively generate leads through prospecting, networking and referrals.
• Present and tailor Platomico#39;s proposal to each business#39;s real needs, from demo to close, handling sales objections along the way.
• Meet and exceed established sales targets.
• Manage and retain key accounts, acting as their trusted point of contact within Platomico.
• Identify expansion opportunities (upsell/cross-sell) within existing accounts.
• Manage your own agenda, routes and pipeline with autonomy.
• Share customer feedback with the product and customer support teams.
• Represent Platomico at trade fairs, events and industry gatherings within the HORECA sector.

What we offer

• Competitive base salary + uncapped, target-based commission.
• Flexible hours and a hybrid work model.
• Team events and social activities.
• A dynamic, agile environment with real room to grow: you#39;ll join early and can take on more responsibility as the team grows.
• A great working atmosphere, in a small and highly ambitious team.

What we#39;re looking for

• Hands-on experience in the hospitality/restaurant industry (HORECA): understanding its processes, timelines and everyday friction points is essential to speak the same language as our customers.
• B2B sales experience, or genuine motivation to grow in this field; experience in SaaS or technology applied to hospitality is especially valued.
• A proven track record of meeting or exceeding sales targets, or genuine drive to achieve them.
• Experience in lead generation, prospecting and cold calling.
• Experience in, or interest in, key account management.
• A proactive, sociable, results-driven person, curious about technology and about how data can give hospitality operators a competitive edge.
• Strong negotiation and communication skills across different stakeholders: from an independent restaurant owner to a chain#39;s operations director.
• Spanish (B2 level) is required.
• Portuguese (Native).
• Driving licence and availability for occasional travel (a plus, not required).

Nice to have

• An existing network of contacts in the restaurant industry.
• Professional-level English.
• Experience with a CRM (HubSpot, Salesforce or similar).

platomico is an equal opportunity employer. We value everyone regardless of origin, gender, gender identity, sexual orientation, disability, age or any other characteristic protected by law.

Platomico does not accept unsolicited CVs from external agencies. Applications must be submitted directly by candidates.