French Customer Service Advisor

Há 1 dia

Porto, Portugal CB Talents Tempo integral 11 000 € - 12 000 € Contrato

Your French is your career. Put it to work in a fast-growing energy project.

Join us and support customers in the energy sector. You get a contract from day one, paid training, and a real path to grow.

Monthly gross cash compensation

Component Amount

Attendance bonus

Base salary €953 – €1,120 (depending on experience)

Productivity bonus (first 6 months, guaranteed) €100

Meal allowance (paid in cash, approx.) ~€126

Total, months 1–6 €1,179 – €1,346

Total, from month 7 €1,079 – €1,246

What you do

  • Handle inbound and outbound calls and support customers with their enquiries
  • Process requests through back-office channels
  • Identify customer needs and offer the right solution
  • Handle objections and complaints professionally
  • Support sales-related tasks, depending on project needs
  • Work across different IT systems and digital tools

What we’re looking for

  • French at C1/C2, written and spoken (mandatory)
  • Already residing in Portugal
  • Good computer skills
  • Strong communication skills, customer-service mindset, proactive attitude
  • Available for rotating shifts, Monday to Saturday, between 7 AM and 7 PM
  • Experience in customer service, call centre, sales, or advisory roles is a plus

What you get

  • Employment contract from the first day of training
  • Paid initial training
  • Attendance bonus
  • Possible remote work after 3–4 months, subject to performance targets
  • Career development and progression opportunities
  • Modern, well-equipped workplace and a friendly team
  • Discounts and partnerships with brands in banking, healthcare, sports, and fashion