AI cloud platform engineer in healthcare

Описание:

Wilco connects critical communications and patient management systems. Our AI voice, WhatsApp, SMS and email agents help retail healthcare clinics convert leads into appointments, reactivate patients, confirm bookings and get unclosed quotes signed. We are moving from early production systems to a shared multi-tenant platform for healthcare groups across Spain and Portugal. Our infrastructure must support the next 10-100x of customers and workloads without slowing down the engineers building the product.

Задачи:

Design and evolve Wilco's GCP architecture for 10-100x growth in traffic, customers and services. Own and improve GKE, Kubernetes, Terraform, Helm, networking, identity, secrets and deployment workflows. Build reliable CI/CD paths with safe rollouts, automated checks, fast rollback and useful deployment visibility. Create self-service, isolated and short-lived environments for development, previews, integration tests and AI-agent work. Make realistic end-to-end testing possible for difficult external systems such as voice calls, WhatsApp, webhooks, calendars and CRMs. Build test infrastructure for provider failures, timeouts, retries, idempotency, rate limits, asynchronous events and partial success. Establish observability, service-level indicators, alerts and incident practices that help engineers find causes rather than only symptoms. Improve security, tenant isolation, disaster recovery, cost controls and operational readiness as Wilco grows. Partner with product and application engineers to create reusable platform primitives and remove repeated infrastructure work. Use AI tools for infrastructure exploration, automation, code review, test generation, documentation and incident analysis, with strong human verification. Make explicit tradeoffs among speed, reliability, security, cost and maintainability based on product impact.

Требования:

Production experience with GCP. Experience operating GKE or another managed Kubernetes platform is strongly preferred. Strong system-design fundamentals across distributed systems, networking, identity, data, failure modes and scalability. Hands-on Infrastructure as Code and CI/CD experience, ideally Terraform and GitHub Actions. The ability to write production-quality automation or platform tooling in Python, Go or TypeScript. Experience with containers, observability and incident investigation. A developer-product mindset. You care about how quickly and safely another engineer can get from a change to verified production behaviour. Pragmatic technical judgment. You can explain tradeoffs in product and business terms and avoid both premature complexity and reckless shortcuts. A constructive AI-first working style. You actively use coding agents and automation, then verify their output with tests, review and operational evidence. Clear communication and comfort working closely with product engineers. Professional English. Будет плюсом: Experience building epoxy preview or test environments with automatic provisioning and cleanup; Experience testing real-time voice, telephony, messaging, webhook-heavy or asynchronous systems; Experience with multi-tenant SaaS, healthcare data, security or compliance-sensitive environments; Experience designing internal developer platforms, standard workflows or self-service infrastructure; Spanish or Portuguese

Условия:

€40,000-€50,000 gross annual base salary. Full-time Portuguese employment contract. Flexible compensation with meal allowance. Office in Lisbon with hybrid flexibility. Ownership of the platform at an inflection point in Wilco's growth. Wilco is office-first in Lisbon because platform decisions are product decisions and the feedback loop with engineers needs to be short. There is flexibility to work from home on some days.