Appplication Production Support | SQL

We are growing. And we are looking for talented people.

At Decskill, we believe that technological excellence is driven by human talent.

We are an IT consulting company with more than 10 years of consolidated experience in the market, focused on building long-term relationships with both our clients and our people. Today, we are a community of over 800 professionals, working from Lisbon, Porto, and Madrid, contributing to impactful technology initiatives.

As part of the Astek Group, we combine a strong local culture with a global presence, being active in around 23 countries across 4 continents. This allows us to offer an international context, diverse challenges, and long-term career opportunities, while staying close to our teams.

We are looking for an Appplication Production Support | SQL & Unix/Linux

Responsibilities

• Provide L1/L2 Application Production Support for critical applications and data platforms.
• Manage and prioritise incidents, service requests and production issues.
• Provide timely and high-quality technical support to Business teams.
• Analyse system, middleware and application logs to identify and resolve issues.
• Monitor application services and ensure availability and operational stability.
• Troubleshoot issues across Unix, databases, middleware and application layers.
• Contribute to continuous service improvement, identifying recurring issues and repetitive tasks.
• Address recurring incidents through Problem Management, automation and process improvement.
• Produce operational reports and contribute to service performance monitoring.
• Participate in shift work and on-call rotations.
• Support Disaster Recovery (DR) and Live Play activities.
• Collaborate with technical and business teams to maintain service quality and availability.

Requirements

• Unix / Linux and Shell Scripting.
• Data Warehousing and Data Platforms.
• Databases, Oracle, PL/SQL and SQL.
• Good Working Knowledge: Autosys.
• Middleware technologies such are a plus: MQ, Tomcat, Cloud Computing. Dynatrace, Kubernetes, Docker, Ansible.
• Reporting and data visualisation tools such as: Power BI Tableau
• ITIL practices.

Soft Skills

• Strong troubleshooting and analytical skills.
• Ability to prioritise incidents according to business impact.
• Strong customer and service-oriented mindset.
• Ability to work effectively under pressure.
• Strong communication and collaboration skills.
• Proactive approach to problem solving and continuous improvement.
• Strong sense of ownership and accountability.
• Ability to work effectively with both technical and business stakeholders.

Are you looking for an environment that values curiosity and commitment? Here, your contribution has real impact and individual growth is taken seriously.

Find with us the right opportunity to grow

What you can expect from us

• Long-term projects with national and international context.
• Opportunities to grow technically and professionally.
• A people-first culture, focused on transparency and trust.
• Teams that value ownership, collaboration and stability.

At Decskill, we are committed to equal opportunities and non-discrimination. We promote a culture of diversity and inclusion, where recruitment and career progression are based solely on talent, regardless of age, gender, ethnicity, race, nationality, or any other form of discrimination incompatible with human dignity.