French C1/C2 in Portugal? Explore a Customer Service Opportunity in Braga

Há 19 horas

Lisboa, Portugal Cross Border Talents Tempo integral 10 000 € - 15 000 €/ano

Do you have C1/C2 level in French and enjoy helping customers? Join a customer service team in Braga and support users of a digital employee benefits platform.

Your role

  • Answer customer questions about the app via inbound calls
  • Assist with account setup, account management, and balance enquiries
  • Explain platform features and help resolve customer issues
  • Refer complex cases to the appropriate team when needed

What we offer

  • Monday-to-Friday schedule
  • Rotational shifts between 07:00 and 18:00
  • Weekends off
  • Hybrid work opportunity

What we're looking for

  • C1/C2 level in French
  • Good communication and problem-solving skills
  • Previous customer service experience is a plus
  • Currently residing in Portugal, within 50 km of Braga
  • EU citizenship or valid authorization to work in Portugal