(Dutch) Customer Experience Specialist
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About the job (Dutch) Customer Experience Specialist
Type of position:
Full-time position
Key languages:
Fluent level of Dutch
Proficiency in English
Sector:
Customer Service
About our Client:
We are thrilled to spotlight a standout client, a multicultural global company that prioritizes an exceptional workplace culture. Their unwavering commitment to creating meaningful employee experiences fosters a diverse and inclusive environment. This company excels in delivering digitally powered business services for global brands around nations and borders.
Embark on a career journey with a global industry leader and be part of a team that celebrates diversity, innovation, and your individual success
The Offer:
- Online chatting, e-mailing, and handling incoming customer requests and calls, accordingly assigned;
- Recognizing the client's issue and resolving it through investigation;
- Keeping a record of every action and classifying situations and potential faults;
Requirements:
- Fluency in Dutch and English, with strong communication skills;
- Ability to handle customer inquiries and provide timely information;
- Excellent problem-solving abilities in a fast-paced environment;
- Collaborative mindset and willingness to support colleagues;
- Flexibility, high organization skills, and management of workload efficiently;
- Cultural sensitivity and understanding of diverse markets.
- Relocation support covered by the company;
- Housing provided: a room in a shared corporate apartment;
- Competitive salary with monthly and yearly bonuses;
- Comfortable office space with free snacks and beverages;
- Growth & Learning opportunities within the company
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