Senior Genesys On-Prem Engineer | IVR

A Shore está à procura de um SME de Genesys para conduzir a gestão e evolução de ambientes On-Premise. O profissional desenha, configura e testa soluções, integrações com CRM e bases de dados, e lidera a migração para Diabolocom, assegurando qualidade de voz e desempenho da infraestrutura de contact center. É esperado domínio de protocolos de...

Aubay Portugal is seeking an experienced IT professional to join our hybrid team in Porto. You will design, deploy and optimize Genesys On-Premise and related telephony integrations, working with English daily and collaborating with French-speaking colleagues where needed. We offer training, health benefits, and a team-focused environment that values...

Aubay Portugal in Porto is seeking an experienced Senior Genesys On-Prem & Telephony Engineer to design, deploy and optimize Genesys-based telephony integrations for our projects. You will join a hybrid Porto team, communicate in English daily, and collaborate with French-speaking colleagues where needed, delivering robust telephony solutions across banking,...

SHORE procura um especialista em Genesys On-Premise para gerenciar suporte, administração e desenvolvimento de ambientes de contact center. O papel inclui projeto, configuração e migração de soluções, com foco na qualidade de voz e na integração com CRM. O candidato ideal terá experiência em IVR com Genesys Composer, conhecimento de SIP/RTP/SDP,...

A Shore procura um especialista em Genesys On-Premise para atuar como SME, responsável por conceber, configurar, testar e implementar soluções, com foco em routing, IVR com Genesys Composer, monitorização com Pulse e relatórios via GIM. Será referência para a infraestrutura de voz, mantendo SIP trunks, SBCs e routers, participando na migração para...

Synopsys IPG HPC team is seeking a seasoned infrastructure engineer to enable compute across on‑premises and cloud environments for design and simulation workloads. You will translate requirements into a technical roadmap and operate at scale. You will manage LSF/UGE/Slurm, automate with Python, support production Linux systems, and collaborate across IT,...

Detalhe da Oferta:This project is part of the business investment banking and financial services area, and currently has its technological hub in Porto and is working on the development of innovative solutions and support for all operations related to the business.We are looking for a Senior Genesys Engineer / Developer to work in this project in Porto or...

- Proven experience as a Senior Genesys On-Premise Engineer / Developer. - Between 5 ans 9 years of hands-on experience with Genesys On-Premise solutions, including Genesys Framework, routing, reporting and URS (Universal Routing Server). - Strong hands-on experience with Genesys Composer and IVR development. - Deep knowledge of VoIP and telephony...

Venha fazer a diferença com performance e criatividade ao lado da Gateware! Somos uma empresa focada em tecnologia, inovação, parceira SAP Partner Open Ecosystem e SAMSUNG SDS, participante do Pacto Global da ONU no Brasil, certificada GPTW (Great Place To Work) pela 6ª vez consecutiva e certificada GPMH (Great People Mental Health) pela 2ª vez...