Junior CRM Business Consultant

3 semanas atrás

Porto, Porto, Portugal Hitachi Solutions UK Tempo inteiro

A Customer Relationship Management (CRM) Business Consultant is responsible for capturing and detailing business processes and needs from our clients, through workshops, meetings, and documentation.

On a daily basis, you will be engaging subject matter experts and stakeholders in order to guide them through the different stages of the implementation project.

You will be advising clients on what are the best tools and methods to digitally transform their business processes.

Digital Transformation requires a continuous effort to overcome challenges and problems, and as such you will have the task to help the client navigate through that path as smoothly and efficiently as possible.

As part of this role, consultants also configure the CRM system and applications that are delivered to the client (throughout the L&D programme you will receive training to prepare you for these tasks).

Qualifications
  • Newly qualified graduates with less than three years' professional experience.
  • Degree in Business Management/Administration, Economics or related.
  • Fluency in English both oral and written.
  • Strong presentation skills.
  • Good communication and interpersonal skills.
  • Good problem solving and analytical skills.
  • Good knowledge of Microsoft Office productivity tools.
  • Good organisational skills.
  • A strong sense of responsibility and autonomy.
  • Ability to work independently and within a team.
  • Availability to travel abroad.
What To Expect, Your Benefits
  • Career development: we assign you a personal Career Development Mentor (CDM) to support and guide you during your journey with us.
  • Flexible and friendly work environment (hybrid work model, work-life balance).
  • Competitive salary.
  • Health insurance.
  • 25 annual leave days.
  • Mobile phone and public transport allowances.
  • Employee Assistance Programme.
  • Be part of one of the best IT consultancy companies in the world.
Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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