Desktop Auditor Warranty

4 semanas atrás

Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Desktop Auditor Warranty position.

Company Description:

They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to innovation, operational excellence, and shaping the future of mobility.

Their newly established Global Business Services (GBS) unit is dedicated to optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and procurement. With delivery centers spanning multiple locations worldwide, they focus on quality, efficiency, and continuous improvement to ensure seamless service delivery.

GBS plays a strategic role in the company's long-term success, actively contributing to its growth and development.

By joining them, you will be a part of a forward-thinking team that drives impactful change and supports a dynamic operational environment.

What you can look forward to:

In the "Warranty Audit" task area, you will identify and explain deviations and potential for improvement in warranty process handling in the worldwide service organization and check the effectiveness of central models for warranty application review. Within this responsible position, you will make an important contribution to a positive customer experience in the environment of particularly customer-sensitive warranty repairs at a central corporate interface between customer, service, and product quality, support the achievement of adequate cost targets, and contribute to an audit-proof warranty application review.

The key responsibilities of this role are:

  • Plan and organize desktop audits based on suitable KPIs and carry them out to check potential deviation topics in the warranty process handling, based on upstream analysis results.
  • Define, evaluate, and decide on conspicuous warranty applications on the respective test topic, being jointly responsible for this process.
  • Document test results transparently, precisely, and comprehensibly. Handle mainly written communication to the worldwide audit objects until the audit is completed.
  • Analyze desktop audit results regularly and incorporate their findings into the continuous improvement process of upstream application review processes and models.
  • Act as the first point of contact for your clients and the central warranty process management as well as those responsible in the country organizations regarding desktop audit results.

Education and Experience Requirements:

  • Apprenticeship as a car mechanic/car mechatronic technician with further training as a master craftsman or technical business economist (ideally first experiences with audit).
  • Ideally completed studies (university/university of applied sciences) with a technical or business orientation.
  • Practical experience in the field of (commercial) vehicle engineering and knowledge of workshop and repair processes.

Skills and Competencies:

  • Good Microsoft Office Skills, especially in Excel.
  • Very good analytical skills and a feel for the overall context.
  • Fluent in oral and written English to present complex issues.
  • Independent, structured, and efficient way of working.
  • Excellent teamwork skills and enjoy working in a dynamic and collaborative environment.
  • 3-5 years work experience expected.

Employment type: Full-time

Industries: Retail Motor Vehicles

Referrals increase your chances of interviewing at Randstad Portugal by 2x.

#J-18808-Ljbffr

  • Desktop Warranty Auditor

    Há 6 dias

    Lisboa, Lisboa, Portugal Jobtome Tempo inteiro

    Company OverviewRandstad Portugal is partnering with a leading German automotive company to recruit for a Desktop Auditor Warranty position.The company is a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. They are committed to innovation, operational excellence, and shaping the...

  • Desktop Auditor Warranty

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    .In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Desktop Auditor Warrenty position.Company Description : They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are commited to...

  • Desktop Auditor Warranty Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Company Overview: We are partnering with a leading German automotive company to recruit for a Desktop Auditor Warranty position. This company is part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.About the Role: As part of our client's Global Business Services (GBS) unit, you will...

  • Desktop Auditor Warranty

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Desktop Auditor Warrenty position. Company Description : They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to...

  • Desktop Auditor Warranty

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Desktop Auditor Warrenty position.Company Description : They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are commited to innovation,...

  • Desktop Auditor Warranty

    3 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Desktop Auditor Warranty position.Company Description: They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are committed to innovation,...

  • Desktop Auditor Warranty

    1 semana atrás

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Desktop Auditor Warranty position.Company Description:They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to innovation,...

  • Desktop Auditor Warranty

    4 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Desktop Auditor Warrenty position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to innovation,...

  • Desktop Auditor Warranty

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Desktop Auditor Warrenty position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to innovation,...

  • Desktop Warranty Process Auditor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    **Job Overview**We are seeking a skilled Desktop Warranty Process Auditor to join our team at Randstad Portugal. In this role, you will be responsible for identifying and explaining deviations in warranty process handling across the worldwide service organisation.**Responsibilities**Plan and organize desktop audits based on suitable KPIs and carry them out...

  • Desktop Warranty Auditor Position

    1 semana atrás

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    In partnership with a leading German automotive company, Randstad is recruiting for a Desktop Auditor Warranty position. The successful candidate will be part of a strong international team and play a strategic role in the company's long-term success.Our client's Global Business Services (GBS) unit is dedicated to optimizing and streamlining end-to-end...

  • Warranty Process Auditor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Job Description:The Desktop Auditor Warranty will be responsible for identifying and explaining deviations in warranty process handling, as well as checking the effectiveness of central models for warranty application review.This role is part of a global team that drives impactful change and supports a dynamic operational environment. As a key contributor to...

  • desktop auditor warranty

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    In partnership with one of our clients, a leading german automotive company, Randstad is recruiting for a Desktop Auditor Warrenty position.Company Description :They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are commited to innovation,...

  • Automotive Warranty Auditor

    Há 6 dias

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Responsibilities and RequirementsAs a skilled Automotive Warranty Auditor, you will ensure that warranty claims are handled efficiently and effectively. Key responsibilities include identifying and explaining deviations in warranty process handling, ensuring findings from warranty audits are reflected in chargebacks to after-sales partners, and continuously...

  • Desktop Auditor Quality Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Company Overview">In partnership with a leading German automotive company, Randstad is recruiting for a Desktop Auditor Warranty position. The company is part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector.As part of a global group, they are committed to innovation, operational...

  • Warranty Process Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    Randstad is partnering with a renowned German automotive company to fill a Desktop Auditor Warranty position. This exciting opportunity allows you to join a strong international team and contribute to the company's long-term success.The Global Business Services (GBS) unit plays a crucial role in optimizing and streamlining business processes across various...

  • Desktop Audit Specialist Warranty

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About Us:Our client is a leading German automotive company that is part of a strong international team. They are committed to innovation, operational excellence, and shaping the future of mobility. Their Global Business Services unit is dedicated to optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and...

  • Global Warranty Audit Lead

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About the Job">This exciting opportunity exists within our partner company's Global Business Services (GBS) unit, where you will play a key role in optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and procurement.As a Desktop Auditor Warranty, you will be responsible for identifying and explaining...

  • Global Warranty Audit Expert

    1 semana atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About Our Client: Our client is a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. They are committed to innovation, operational excellence, and shaping the future of mobility. Their newly established Global Business Services (GBS) unit is dedicated to optimizing and streamlining...

  • Auditor Warranty Process Lead

    2 semanas atrás

    Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled Auditor Warranty Process Lead to join our team. In this role, you will be responsible for conducting warranty audits at service and service partners, ensuring the quality of our auditors from external service providers through appropriate training and control measures.Your primary focus will be on implementing...