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Concierge Assistant
Job Title: Concierge Assistant
The Concierge Assistant will be responsible for providing excellent customer service and assisting the Concierge with daily tasks at our luxury hotel in Porto. This role is perfect for individuals who are passionate about hospitality and have a keen eye for detail. This position does not require prior experience, making it an ideal opportunity for those looking to start their career in the hospitality industry.
In this role, you will be the first point of contact for our guests and will assist them with any inquiries or requests they may have. You will also be responsible for maintaining a clean and organized lobby area, as well as arranging transportation and making reservations for guests.
Key Responsibilities:
- Greet guests in a friendly and professional manner
- Assist the Concierge with guest requests such as booking tours, making dinner reservations, etc.
- Maintain a clean and organized lobby area
- Monitor guest feedback and address any issues or concerns promptly
- Arrange transportation for guests as needed
- Keep track of inventory and order supplies when necessary
Requirements:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
- Strong organizational skills with attention to detail
- Knowledge of local attractions, restaurants, and transportation options is a plus
This is a full-time position with a salary of $1400 per month. Accommodation is not provided, but we can assist with finding suitable housing in Porto if needed.
We welcome candidates of all nationalities to apply.
If you are enthusiastic about providing exceptional customer service and are looking to start your career in the hospitality industry, then this is a perfect opportunity for you
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