Principal Learning Coordinator
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- Experience and proficiency with enterprise systems (e.g., TMS, EBA, ERP/financial tools), including data entry, record management, and basic financial processing) ;
- Proven customer service experience communicating with customers, internal staff, external entities and stakeholders ;
- Proven ability to manage multiple and competing demands and a rapidly changing environment.
Duties/role:
- Providing 1st line support to training coordinators, instructors and students from over 80 NATO and National organizations and entities, developing timely solutions to emerging challenges, as required ;
- Advising training coordinators, instructors, and leadership regarding course iteration requests and scheduling, to include gathering requirements and identifying appropriate existing or tailored learning solutions ;
- Coordinating course iterations on a daily basis, adhering to the Academy schedule or adjusting, as required.
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