Bilingual Customer Support Rep

Há 3 dias

Lisboa, Portugal Cross Border Talents Tempo integral 20 000 € - 23 000 € Contrato

Cross Border Talents in Lisbon, Portugal, is hiring a Customer Support Representative who speaks Spanish and English to manage inbound calls and resolve complex inquiries. The role is on-site in Lisbon and requires a calm, empathetic customer-first approach.

Key responsibilities include handling high-volume calls, de-escalating difficult interactions, and applying sound judgement to assist customers effectively. A strong emphasis is placed on resilience and clear communication.