Bilingual Customer Support Rep
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Cross Border Talents in Lisbon, Portugal, is hiring a Customer Support Representative who speaks Spanish and English to manage inbound calls and resolve complex inquiries. The role is on-site in Lisbon and requires a calm, empathetic customer-first approach.
Key responsibilities include handling high-volume calls, de-escalating difficult interactions, and applying sound judgement to assist customers effectively. A strong emphasis is placed on resilience and clear communication.