Global Operational Supplier Specialist

3 semanas atrás

Oeiras, Lisboa, Portugal Phiture Tempo inteiro

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

PURPOSE AND OBJECTIVES

With an aim toward action and pragmatic execution, the Strategies & Operations GTM Unit delivers exceptional experiences, simple processes, and impactful customer interactions. The organization has holistic responsibility for ensuring efficient day-to-day operations of the Customer Success business, operationalizing, and accelerating the True North strategy via the One Customer Success Operating Model.

EXPECTATIONS AND TASKS

In your role as a Global Operational Supplier Manager, you contribute significantly to ensuring an efficient and well-orchestrated supplier management process. You will be responsible for ensuring a smooth operation of the Third-party risk management process and coordinate with involved suppliers and internal SAP colleagues.

RESPONSIBILITIES

  • Responsible for the execution of the end-to-end third-party risk management process for selected suppliers.
  • Monitor upcoming renewals and proactively involve and inform all required stakeholders.
  • Act as the single point of contact for internal stakeholders and the supplier, guiding and supporting them throughout the process.
  • Track the status of the risk assessments, communicate delays, and initiate escalations.
  • Prepare decision documents to support SAP's business in dealing with identified risks.
  • Steer the supplier performance review through questionnaires and internal interviews.
  • Support our Global Purchasing Organization during the supplier performance assessment.
  • Contribute to active knowledge exchange in the internal risk management community.
  • Quality check of supplier statement of work (SOW) in alignment with business and Global Procurement Organization.
  • Ordering process for external 3rd party consultants in SAP Fieldglass with adherence to internal policies.
  • Work closely with Business Stakeholders to reconcile necessary information.
  • Guide & advise Project Managers along the 3rd party process.

REQUIREMENTS

  • Bachelor's / Master's degree or equivalent accreditation (required).
  • Minimum of 5 years of working experience in a Supplier Management, Risk Management, Procurement, Service Operations, or Project Management Role.
  • Experience in a fast-paced environment, ability to multitask, prioritize and problem solve.
  • Highly energized, able to deliver excellent quality under deadline pressure.
  • Ensure compliant operational procedures under legal consideration.
  • Motivation to actively steer suppliers and internal stakeholders throughout a complex process.
  • Extremely detail-oriented, organized, and possess great communication skills.
  • Working experience within a cross-country working environment (preferred).
  • High level of integrity and ethical approach to doing business.
  • Experience with MS Office (Outlook, Teams, Excel, Word, PowerPoint).
  • Experience with SAP Fieldglass and SAP's ERP system is a plus.
  • English language skills mandatory in oral and written, German language skills preferred.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently. As a cloud company, we are purpose-driven and future-focused, with a commitment to personal development.

We win with inclusion

SAP's culture of inclusion and flexible working models help ensure that everyone feels included and can run at their best.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 420028 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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