Customer Service for Luxury Hotel Chain in Lisbon

1 semana atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

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Customer Service for Luxury Hotel Chain in Lisbon (French Speaker)

Client: Blu Selection

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 04005044dce4

Job Views: 2

Posted: 15.03.2025

Job Description:

If living abroad, making international friends and enjoying life in Portugal tempts you, we might be the perfect match We are looking for a person who is ready for challenges and supports customers with their questions. You are responsible for the needs of the customers and find the best solution to make them happy again.

Tasks

Your responsibilities and impact as Customer Service for Luxury Hotel Chain will be:

From solving issues during the booking process, giving instructions, taking an active role in finding the right booking, following up during the vacation, and providing good solutions including refunds, you will be responsible for expanding the clients' network and managing qualified lead generation. Excellent customer support is required in many areas, and this is where the company needs you

Requirements

Skills, qualifications and interests you need to succeed in this role:

The company is recruiting based on soft skills, regardless of your field of studies – they will train you in every aspect of the job. Are you customer service oriented, have good communication skills, are pro-active and a team player? Then they might have an opportunity for you to join them

  • You have a fluent level of French (a good level of English would be a plus)
  • You are looking for a job opportunity abroad
  • You are travel addicted
  • You are motivated and committed to your work
  • You have excellent communication and listening skills
  • You are a team player and willing to work with many other nationalities
What's in it for you?
  • Type of contract: a long-term fixed-term contract, renewable every year
  • Working hours: full time (40h/week) on rotating shifts (depending on the project)
  • Salary conditions (*):

Including free accommodation (shared flat, all bills included): 1040€ gross/month
Excluding accommodation: 1240€ gross/month

  • For international candidates
  • Reimbursement of your initial flight expenses after 9 months
  • Airport pick up
  • Yearly two-way flight ticket back to your home country (within the EU)
  • Help with paperwork, opening bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company

(*) Compensation during the training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.

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