Meeting & Event Technology Manager

3 semanas atrás

Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces - Great Place to Work ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people's lives.

Meeting & Event Technology Manager

LIVE

WHAT YOU WILL DO

The Meeting & Event Technology Manager will be part of the Global Meetings Management (GMM) team and the Global Strategic Meetings Management Program at Amgen. You will be the architect of Amgen's event technology landscape and roadmap, driving efficiency and performance through automation, AI, and data-driven insights. You'll manage Amgen's Meeting Technologies, lead integrations, streamline processes, and work to optimize performance and customer satisfaction. This is a fast-paced role for a passionate tech leader who thrives on collaboration, innovation and has an interest in the meetings industry.

Accountabilities

Role will own Amgen's Meeting Technology tools, manage Amgen Meetings Data Analytics and Spend Reporting and manage automation tools for GMM.

Objective: Drive continuous improvement and operational excellence for Amgen's Global Meeting Management (GMM) program through technology leadership, data-driven decision making, and process optimization.

  • Championing Technology Leadership: Manage Cvent, drive automation initiatives, and ensure seamless data exchange between connected systems.
  • Empowering Data-Driven Decisions: Leverage analytics to enhance the GMM program, generate reports, and guide functional stakeholders (USBO, R&D, Finance, etc.) in budget allocation and meeting spend optimization.
  • Streamlining Processes: Optimize meeting technology workflows, integrate them with other systems (including HCC data systems), and improve efficiency through automation and collaboration.

Key Responsibilities:

Technology Ownership:

  • Manage Amgen's Meeting Technology platforms, including Cvent, leading system improvements and integrations.
  • Process management and support of system architecture.
  • Champion automation, AI, and efficiency initiatives for GMM.
  • Manage Cvent team to ensure flawless system operation.
  • Own and manage data collection, aggregation, and reporting.
  • Own and manage the GMM External Identity Management process including custom domains.
  • Own and manage GMM Event Technology vendor training program including system access management.
  • Own and manage Data Angel & Meeting Validation quality control tools.

Data & Analytics:

  • Leverage predictive analytics to enhance the Meetings Program.
  • Design and implement performance dashboards to track key metrics.
  • Develop and monitor functional metrics for customer satisfaction, business performance, and operational efficiency.
  • Present insightful reports and analyses to GMM leadership.

Process Optimization:

  • Spearhead process simplification and automation initiatives, leveraging tools like RPA & UiPath.
  • Proactively identify opportunities to improve efficiency, effectiveness, and customer satisfaction.
  • Collaborate with various functions to implement solutions and track progress.

WHAT WE EXPECT OF YOU

Qualification:

Minimum Requirements

  • Bachelor's degree in technology, Data Analytics, Meeting & Event Management or related field.
  • 4+ years of experience in event technology management or similar role.
  • Expertise in data analysis, reporting, and dashboard design.
  • Understanding of IT systems, SaaS/PaaS (Software as a Service/Platform as a Service) solutions, system integrations (API's MuleSoft), automation tools and Learning Management systems (LMS).
  • Expertise in system onboarding/implementation process and management of user onboarding and training programs.
  • Understanding of Life Sciences, Biotech or Pharma industry.
  • English – Business fluent.

Preferred Requirements

  • Strategic Meeting Management experience.
  • Global, cross functional work experience.
  • Cvent experience.
  • Knowledge of Veeva and Salesforce.
  • Knowledge of SharePoint.
  • Knowledge of Project Management methodologies such as Agile, Scrum & Waterfall.

WHAT YOU CAN EXPECT OF US

As we work to develop treatments that take care of others, we work to care for our teammates' professional and personal growth and well-being.

  • Vast opportunities to learn and move up and across our global organization.
  • Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act.
  • Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits.

CAREERS.AMGEN.COM

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

#J-18808-Ljbffr

  • Meeting & Event Technology Manager

    4 semanas atrás

    Lisboa, Lisboa, Portugal Amgen Sa Tempo inteiro

    .Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute.We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare.This...

  • Meeting & Event Technology Manager

    3 semanas atrás

    Lisboa, Lisboa, Portugal Amgen Sa Tempo inteiro

    Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute.We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare.This...

  • Meeting & Event Technology Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare....

  • Meeting Technology Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    Job OverviewThe Meeting Technology Manager is a key role in our Global Meetings Management (GMM) team, responsible for architecting and driving the event technology landscape and roadmap for Amgen. This position requires expertise in data analysis, reporting, and dashboard design, as well as experience with IT systems, SaaS/PaaS solutions, system...

  • Strategic Meetings and Events Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen Sa Tempo inteiro

    About Amgen Capability Centre PortugalLocated in Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients.The RoleWe are seeking a highly skilled Strategic Meetings and Events Manager to join our team. As a key member of the Global Meetings Management team,...

  • Event Technology Solutions Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    We are seeking a highly skilled Event Technology Solutions Manager to join our Global Meetings Management team at Amgen SA. The successful candidate will be responsible for designing and implementing efficient meeting technology solutions, streamlining processes, and improving customer satisfaction.The ideal candidate will have a strong background in event...

  • Global Meeting Technology Strategist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    Amgen SA is a global biotechnology company dedicated to developing treatments that make a meaningful difference in the lives of patients. As part of our Global Meetings Management (GMM) team, we're seeking an experienced Global Meeting Technology Strategist to join our dynamic and innovative team.The ideal candidate will have expertise in managing event...

  • Global Meeting Technology Strategist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    About the RoleWe are seeking a highly skilled Global Meeting Technology Strategist to join our team at Amgen SA. As a key member of our Global Meetings Management (GMM) program, you will be responsible for driving continuous improvement and operational excellence through technology leadership, data-driven decision making, and process optimization.Key...

  • Strategic Meetings Manager

    Há 5 dias

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    We are seeking a talented professional to drive the development and execution of our meeting and event technology platforms. As a key member of our Global Meetings Management team, you will lead the strategy, development, and optimization of Amgen's meeting and event technology solutions.Our ideal candidate has a strong background in event technology...

  • Meeting and Event Solutions Lead

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    Meetings and Events Digital Transformation SpecialistWe are seeking a highly skilled Meetings and Events Digital Transformation Specialist to join our team at Amgen SA. This role offers an exciting opportunity to drive digital transformation and lead the way in creating a more efficient and effective meetings and events program.Key ResponsibilitiesChampion...

  • Meeting Event Manager

    3 semanas atrás

    Lisboa, Lisboa, Portugal Veranatura Tempo inteiro

    Definição de objetivos, planeamento e definição de orçamento de um evento, bem como identificar, reservar e contratualizar fornecedores. Manter contacto estreito com palestrantes, patrocinadores e participantes. Coordenar a logística, marketing, comunicação e gerenciamento de riscos de um evento, garantindo que tudo corra bem e atenda às...

  • Meeting Event Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Veranatura Tempo inteiro

    Definição de objetivos, planeamento e definição de orçamento de um evento, bem como identificar, reservar e contratualizar fornecedores. Manter contacto estreito com palestrantes, patrocinadores e participantes. Coordenar a logística, marketing, comunicação e gerenciamento de riscos de um evento, garantindo que tudo corra bem e atenda às...

  • Corporate Event Technology Architect

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    We are seeking a talented Corporate Event Technology Architect to join our Global Meetings Management team at Amgen SA. The successful candidate will be responsible for designing and implementing scalable and secure meeting technology solutions.The ideal candidate will have a strong background in architecture and design, with expertise in managing complex...

  • Global Meetings Coordinator

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    About the RoleWe are seeking a passionate tech leader who thrives on collaboration, innovation, and has an interest in the meetings industry. The ideal candidate will have a Bachelor's degree in technology, Data Analytics, Meeting & Event Management or related field, and 4+ years of experience in event technology management or similar role.Bachelor's degree...

  • Meetings and Events Digital Transformation Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    About the JobWe are seeking a highly skilled Meeting and Event Solutions Lead to join our team at Amgen SA. As a key member of our Global Meetings Management program, you will be responsible for driving business outcomes and delivering exceptional results through technology leadership, data-driven decision making, and process optimization.Key...

  • Global Product Manager-Event

    3 semanas atrás

    Lisboa, Lisboa, Portugal Amgen Sa Tempo inteiro

    .Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces- https://www.Greatplacetowork.Pt/ ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute.We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are...

  • Meeting Efficiency Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    As a Meeting Efficiency Specialist, you will play a crucial role in enhancing the efficiency and effectiveness of our meetings program. You will work closely with cross-functional teams to identify areas for improvement and implement process enhancements.The ideal candidate will have a passion for process improvement, with expertise in analyzing complex...

  • Director of Meeting

    Há 3 dias

    Lisboa, Lisboa, Portugal Boston Consulting Group Tempo inteiro

    About the RoleWe are seeking an experienced leader to join our Meetings & Events team as the Meeting & Events Supplier Management Director. This exciting opportunity will involve setting the vision and leading the global strategy for supplier management within BCG's Meetings & Events function.ResponsibilitiesOversee end-to-end supplier strategy, with a focus...

  • Event Technology Optimization Lead

    Há 5 dias

    Lisboa, Lisboa, Portugal Amgen SA Tempo inteiro

    About This RoleThis is an exciting opportunity to join our team as a Global Product Development Specialist, focusing on event technology optimization. In this role, you will play a key part in driving transformation in one of the world's leading biotech companies.You will be responsible for leading and optimizing technology, leveraging data and analytics,...

  • Global Product Manager-Event

    3 semanas atrás

    Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    Join our team at AMGEN Capability Centre Portugal , number 1 company in Best Workplaces- ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute.We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of...