Information Technology Support Technician

3 semanas atrás

Póvoa de Varzim, Portugal SYSADVANCE Tempo inteiro

Job Opening: IT Support Technician Job Functions · Responding to technical support requests from end users of computers and software applications · Setting up and installing new computers, networks and software · Setting up user accounts and profiles on the network · Installing updates, known as patches, to software applications · Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office · Diagnosing and fixing network problems and hardware or software faults · Maintaining inventories of hardware and software · Managing backups of servers, in case of data loss · Keeping a record of issues and faults along with solutions, for future reference. · Keeping updated the network diagram of the Organizations IT system · Configure users and access privileges in Active Service Directory within Windows Server · Configure users, groups and assets in Exchange Server · Support Linux maintenance · Support for server uptime and reliability. Assure hardware resources are available for physical and virtual machines. Required Skills/Experience · IT Engineer degree or similar (preference) · Microsoft Technology Certifications or CK A/AD/S · Knowledge of Microsoft Cloud · Knowledge of Open Shift, or Redhat technologies · Knowledge of Windows Operating System and Virtualization concepts · Knowledge of networking concepts including VIPs, NAT, DNS · Knowledge of container specific networking concepts such as CNI · Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.) · Knowledge of VPN, IPSEC TUNNELING and other Remote desktop technologies. · Knowledge of cyber security policies and hability to train · Knowledge of Firewall configuration (Profiles, Rules, Logs.) · Knowledge of SQL Server · Basic programming skills for user interface (HTML, Javascript, CSS) is a plus; · Knowloge of IT/OT(Industrial Automation) is a plus. Please apply by sending your resumé.

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