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Customer Service Technician

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Porto de Mós, Portugal Arthrex Portugal Tempo inteiro

Somos uma empresa global de dispositivos médicos, líder no desenvolvimento de novos produtos e educação médica na área de Ortopedia. Helping Surgeons Treat their Patients Better® é a nossa missão Estamos à procura de um Customer Service Technician para integrar a nossa equipa de Customer Service, na sede da Arthrex, localizada no TagusPark em Porto Salvo. O que temos para oferecer: · Contrato de trabalho a termo incerto com possibilidade de futura integração; · Oportunidade de integrar uma empresa sólida e em crescimento. · Formação e acompanhamento contínuo. O que procuramos: · Conhecimentos de inglês, escrito e falado (mínimo nível B1); · Conhecimentos de Microsoft Office; · Conhecimentos de SAP ou de ferramentas de CRM (preferencial); · Capacidade de trabalho sob pressão, de organização e de resolução de problemas; · Teamplayer e facilidade de relacionamento interpessoal; · Empatia e capacidade de entender as necessidades do cliente; · Atenção ao detalhe; · Proatividade. O que vais fazer: · Processamento da faturação (consignação temporária e consignação fixa); · Processamento de encomendas; · Gestão das reposições de material residente em clientes; · Elaboração de orçamentos; · Gestão das informações de cliente em sistema (SAP e CRM); · Contacto geral com o cliente (informações de entregas, questões de orçamentos, entre outros). Se estiveres interessado nesta oportunidade envia o teu CV. Vem conhecer a Arthrex e junta-te a esta equipa