Blu Selection | Customer Service for International Brands in Lisbon
Há 6 horas
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customers via email, chat and phone
Identifying issues and provide solutions
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
Skills, qualifications and interests you need to succeed in this role:
A native level of German and at least a B1 level of English
Knowledge of the value and impact that a good customer experience can create
Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism
Being a real team player and committed to your work
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Portugal for an international career and life experience
Having a valid Portuguese work permit (required).
What’s in it for you?
Type of contract: yearly or 6 months contract, renewable
Working hours: 40h/week (8h/day, 5 days a week) on a rotative schedule
Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 950€ gross/month
Excluding accommodation: 1300-1400€ gross/month
For international candidates:
Reimbursement of your initial flight expenses
Airport pick up
Yearly two-way flight ticket back to your home country (within the EU)
Help in paperwork, opening bank account, etc. upon your arrival
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Real career opportunities in different career paths
Private health insurance included form the first day of contract
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent. will be: Your mission is to support clients’ activities by offering world-class service to their customers. You will work for one of the most well-known companies in the telecommunication sector. Your tasks will include: Answering incoming queries from customersIdentifying issues and providing...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Pharmaceutical Customer Service Agentwill be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by;Answering incoming queries from customers and give information via email and phone (B2C)Being sensitive, patient and...
-
Blu Selection | Customer Service Agent in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiro“To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” Have you always dreamt of moving abroad and living in a warm climate? This Customer Service job lets you work under the Portuguese sun while living in Portugal's vibrant capital. Your responsibilities and impact as a Customer...
-
Lisbon, Portugal Blu Selection Tempo inteiroHave you dreamed about moving abroad to a warm and tropical country, to work in a young and international team. While building meaningful memories and connections with likeminded individuals? Then this might be the first step of your new journey. Come and work with one of the many famous brands from different industries offered in the beautiful capital city...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent will be:Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customers via email, chat and phoneIdentifying issues and provide solutionsEnsuring high level of...
-
Lisbon, Portugal Blu Selection Tempo inteiroDo you prefer online shopping over visiting department stores? Are you looking for a job in which you would work with brands from all over the world? Work for bol.com, one of the leading web shops for books, toys, and electronics, located in Lisbon. Whether you want to have an incredible experience abroad, or you are looking to have a kick-start to your...
-
Blu Selection | Technical Consultant in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Technical Consultant will be:Providing support to customers by responding to inbound requests and document relevant case informationAssisting users with pre-sales, general inquiries and technical support issues via phone/email/social media channelsAdapting the brand's voice and tone for interactions on both private...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Care Specialist will be: Satisfy Customers in different matters (phone, chat and E-Mail)Being responsible for the positive reputation of a major brandActing in the interest of the customer and the company to resolve complaints mutually with a compromiseSkills, qualifications and interests you need to succeed in...
-
Blu Selection | B2B Customer Service Agent
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroEmbark on an exciting journey as a B2B customer service agent with our client, Europe's leading cloud provider. Are you interested in relocating to the beautiful capital of Portugal – Lisbon? If so, this could be the perfect opportunity for you to have the experience of a lifetime! Your responsibilities and impact as a B2B Customer Service Agent will...
-
Blu Selection | Customer Service Agent in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Service Agent will be:Assisting customers with their requests by email, phone and live chat.Collecting and updating customer data.Providing product information to the customer (e.g. subscription, payment and technical requirements).Ensuring excellent customer satisfaction by responding in an appropriate and...
-
Blu Selection | Technical Customer Advisor
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYou want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your experience of a lifetime! Your responsibilities and impact as Technical Customer Advisor: Provide support on customers by...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsabilities and impact as a Technical Support Advisor: In this position, you will be responsible for ensuring excellent customer service to the German market, creating exceptional value and solving any issues to deliver a consistent quality of service. The main responsibilities involve: Manage effectively all incoming queries in a customer service...
-
Blu Selection | Financial Customer Support
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYou are interested in finances and want to improve your knowledge into that field? You are looking for a new challenge abroad? You want to be part of a multicultural team in a company which works alongside well-known brands? You want to relocate to the beautiful capital of Portugal – Lisbon? Then this could be the perfect opportunity for you to have your...
-
Blu Selection | Customer Advisor in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Customer Advisor will be: Being well informed about the industry and the company’s operation you will be working forProviding the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customersRemaining calm and clear facing customers’ concernsBeing able...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent will be: Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming queries from customersIdentifying issues and provide solutionsEnsuring high level of customer satisfactionRecording...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Agent in Lisbon will be:Being a mentor to consumers in different fields (there are several projects)Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media;Delivering calm and...
-
Blu Selection | Content Moderator in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Content Moderator will be: Part of your daily activities will be: Reviewing content (videos, image, text, and audio) in accordance with policiesEnsuring user and brand safetyAble to provide services on a 24/7 shift rotationDisclaimer: please note that these tasks involve extensive exposure to sensitive content,...
-
Blu Selection | Content Moderation in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies.Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.Responding to customer inquiries related to Trust...
-
Blu Selection | Content Moderation in Lisbon
1 dia atrás
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact working as a Content Moderation for Social Media Platform will be: Reviewing various types of content (videos, images, text, and audio) in accordance with policies.Classifying the typology of content (videos, images, text, and audio) based on established processes and policies.Responding to customer inquiries related to Trust...
-
Lisbon, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as Technical Support for Lighting Products will be: Provide support on customers by responding to inbound requests + document relevant case informationAssist users with Pre-Sales, General Inquiries and technical support issues via phone/email/social media channelsAdapt the brand's voice and tone for interactions on both...