Blu Selection | Customer Service for Toll Roads
Há 4 dias
Offering dedicated customer support services to assist users with account inquiries, technical support and other related issues trough the following channels: Phone, email, chat and social media.
Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail or social media
Delivering calm and resourceful troubleshooting for customer queries information about service disruptions
Being in contact with other departments and redirecting related cases and issues to related departments
Skills, qualifications and interests you need to succeed in this role:
Speak a native level of Dutch and at least a B2 level of English
Know the value and impact that a good customer experience can create
Are an attentive listener, comfortable and skillful at communicating with people
Enjoy being energetic, innovative and working proactively at a fast pace
Get excited about intercultural communication and the expatriate lifestyle
Are already living in or willing to relocate to Lisbon for an international career and life experience
What’s in it for you?
Type of Contract: A fixed-term contract (6-12 months) renewable
Working Hours: 8-5 PM from Monday to Friday
Training: Have a kick-start your career with the intensive training that the company offers to their new employees.
Salary Conditions(*): You have 2 options: Including free accommodation (shared flat, all bills included): 1.040€ gross/month
Excluding accommodation: 1298€ gross/month
(*) Compensation during training period if successful (1-4 weeks depending on the project): nearly fully paid Relocation Package for International Candidates: Reimbursement of your initial flight expenses after 3 months
Help in paperwork, opening bank account, etc. upon your arrival
Extra Perks: Private health insurance after 6 months of contract which is extra to the standard insurance
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company
Portuguese public holidays and 22 days of paid holidays
What should you expect from living in Lisbon?
A colourful city view and a rich cultural history
Pros of living in a European capital on a budget
Delicious Portuguese cuisine and famous cafe culture
Friendly people, good vibes and a happy-go-lucky urban life
Warm climate all year and a sunny beach life next to the Atlantic
A large English-speaking local community and international environment
Your Future Company: Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation and to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you
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