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French-Speaking Tech Support To Porto, Portugal
Há 1 mês
Are you a French speaker looking for the next step in your career and want to work directly for a well-renowned tech company in Porto with actual development opportunities? Then read on
We are currently looking for a skilled French-speaking Tech Support Agent to join our client's team in Porto in a hybrid setting. Responsibilities Support the clients existing customers with their technical and accounting issues over the phone, ticket and chatShow its software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challengesIdentify customer needs and forward such requests to the sales departmentWork closely with all members of the Customer Support team to deliver a best-in-class experience for the customerRequirements Being local in Porto or in the process of moving therePrevious Customer Support experience or similarNative French and professional English is mandatoryUniversity degree in the field of economics, or other relevant vocational education such as commercial or technical training preferredDetermination, enthusiasm and willingness to learnOffer: 25k base salary + up to 20% performance bonus & 200 € monthly in meal allowances (net)Work From Abroad Program allowing up to 40 days of work outside your contracting countryHybrid and Flexible work time with up to 50% home officeOnsite Onboarding in the HQ office for an optimal startGreat compensation and benefits packages including stock-based options and regular salary reviewsPublic transport friendly officeAccess to Corporate Benefits platform with many discountsRegular Team events and company-wide celebrationsOpen door policy, no dress code rules, frequent all Hands and Leadership LunchesWe celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with usCare to hear more? Then apply via the link
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