Modern Workplace Engineer
1 semana atrás
.Modern Workplace EngineerApply locations Portugal, Lisbon time type Full time posted on Posted 3 Days Ago job requisition id R0016857Job Type: PermanentBuild a brilliant future with HiscoxThe RoleHiscox is hiring a Modern Workplace Engineer to work within our IT Services infrastructure team.
The IT Services (ITS) function consists of ~100 IT professionals that deliver and maintain the technology that enables everyone at Hiscox, our partners and our customers; every hour of every day.
Our business is fast moving, quick to decide and we have rapidly evolving targets and priorities.
You will be used to working in a similar environment and will have the ability to work in a self-motivated and confident manner.Key ResponsibilitiesAct as a primary technical contact for key technical areas, coordinating with stakeholders as required using strong system administration and troubleshooting skills.You will be an expert in modern workplace technologies and configure tools to automate the provisioning, testing and deployment of infrastructure.Contribute and create planning, designs and delivery of IT initiatives.Produce and own system and infrastructure designs, policies and documentation.Provide reports and proposals for improvements to colleagues and stakeholders.Provide advice and guidance to support the adoption of methods and tools.
Drive IT Services in the migration towards a code centric model for managing infrastructure.Act as a support escalation point for the 3rd line infrastructure support provider.Proactively manage IT infrastructure to minimize business disruption and identify and drive initiatives to improve the quality and effectiveness of the infrastructure services.Manage and provide 3rd line advice for infrastructure platforms in accordance with agreed service levels, standards and processes.Essential skillsExpertise in modern workplace technologies and the ecosystem e.G.
Microsoft 365Operating Systems e.G.
Windows 10/11Client applications e.G.
Office 365, Teams, OneDriveDevice management and deployment e.G.
Intune, AutopilotUnderstanding of virtualization techniques e.G.
VMware vSphereVirtual Desktop Infrastructure e.G.
Citrix Virtual Apps and Desktops, Azure Virtual Desktop, W365Knowledge of security best practices e.G.
patching and conditional accessStrong system administration and troubleshooting skillsCreation/Contribution of HLD and LLD designsDesirableExperience working within an Agile environmentAn appreciation of DevOps principles.Scripting and automation e.G.
PowerShellPackaging and delivery of applicationsRelevant certifications, such as in Microsoft 365 are advantageousAbout us:Hiscox is a diversified international insurance group with a powerful brand, strong balance sheet, and plenty of room to grow.
Listed on the London Stock Exchange and headquartered in Bermuda, Hiscox has over 3,000 staff across 14 countries and 34 offices
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