Tech Support Specialist Dutch Market

3 semanas atrás


Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

Passionate about technology? Love helping people? Join our team
Do you enjoy troubleshooting tech issues and being the go-to person for support? Are you fluent in Dutch and English? If so, this is your chance to work with a leading small appliance brand, providing top-notch technical assistance and customer support
responsabilidades chave
What You'll Do:
? Offer first-class tech support to customers after sales for various domestic appliance brands.
? Assist customers via phone and email, acting as the first point of contact.
? Diagnose technical issues using 60 available processes and escalate complex cases when necessary.
? Improve customer satisfaction by proactively offering solutions (e.g., guiding customers through YouTube tutorials).
? Provide product information, follow up on orders, handle minor repairs, and address complaints.
? Work with three different software programs during the support process.

competências
What You Need:

Fluency in Dutch and English (spoken & written).
Preferably, previous experience in a call center.
High school diploma or higher education.
Strong problem-solving and communication skills.
Cross-selling skills are a plus

principais benefícios
What do we have for you?
Base salary: €1,100/month
Complexity bonus: €100/month
Performance bonus: Up to €100/month
Meal allowance: €7.23 per day
Health insurance
12-month renewable contract
Work schedule: Monday to Saturday, 08:00 AM – 06:00 PM (Portuguese time)
Days off: Sunday + 1 rotating day
Location: Lisboa onsite
Randstad's mission is to become the most equitable and specialised talent company in the world, so we reiterate that we welcome people with a wide range of skills and experience. We are committed to ensuring that our recruitment and hiring process meets the needs of all people.
If you need to make any adjustments to make your application or interview more comfortable, please don't hesitate to let our recruitment consultants know.
Ready to make a difference? Apply now, and let's talk



  • Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    Passionate about technology? Love helping people? Join our teamDo you enjoy troubleshooting tech issues and being the go-to person for support? Are you fluent in Dutch and English? If so, this is your chance to work with a leading small appliance brand, providing top-notch technical assistance and customer support


  • Lisboa, Lisboa, Portugal Randstad II - Prestação de Serviços, Limitada Tempo inteiro

    Passionate about technology? Love helping people? Join our teamDo you enjoy troubleshooting tech issues and being the go-to person for support? Are you fluent in Dutch and English? If so, this is your chance to work with a leading small appliance brand, providing top-notch technical assistance and customer supportWhat You'll Do:Offer first-class tech support...


  • Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Passionate about technology? Love helping people? Join our teamDo you enjoy troubleshooting tech issues and being the go-to person for support? Are you fluent in Dutch and English? If so, this is your chance to work with a leading small appliance brand, providing top-notch technical assistance and customer supportresponsabilidades chaveWhat You'll Do:? Offer...


  • Lisboa, Lisboa, Portugal Randstad Tempo inteiro

    **Overview**Randstad is a leading small appliance brand, and we are seeking a technical specialist to join our team.This role will involve providing top-notch technical assistance and customer support to our customers in the Dutch market.


  • Lisboa, Lisboa, Portugal BluSelection Tempo inteiro

    OverviewWe are seeking a Dutch-speaking Technical Support Specialist to join our team at BluSelection. This is an exciting opportunity to work with leading tech companies in Lisbon, providing expert support and customer service.


  • Lisboa, Lisboa, Portugal Bluselection Tempo inteiro

    Dutch Technical Support Specialist for Leading Tech Companies in LisbonTake the leap and experience the power of a game-changing careerAre you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in Portugal This on-site role offers the...


  • Lisboa, Lisboa, Portugal Randstad Ii - Prestação De Serviços, Limitada Tempo inteiro

    Are you passionate about technology and fluent in Dutch?We're looking for Dutch-speaking Technical Customer Support Specialists to join our client's dynamic teamWhy you'll love this role?Make an impact: use your Dutch skills to help users worldwide; Work with cutting-edge tech: be part of an exciting, tech-forward environment; Join a supportive team:...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Company OverviewAtlean World is an innovative HR SaaS Consultant that empowers multicultural environments as the new reality.We specialize in multilingual markets, making recruitment journeys smoother and more enjoyable for all stakeholders.About this RoleThis Dutch Fashion Customer Support opportunity offers a great work experience in Portugal, representing...


  • Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiro

    Tech Support Specialist in a Multilingual EnvironmentAt Jobtome-All, we strive to create a supportive and inclusive work environment where employees can thrive. Our Tech Support Specialists play a vital role in ensuring seamless technical experiences for our clients and colleagues alike.Key Responsibilities:Providing technical support via phone, email, and...


  • Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Role OverviewWe are seeking a highly skilled and enthusiastic individual to join our team as a Dutch Language Support Specialist in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional assistance to our clients through various communication channels.As a Dutch language specialist, you will have the...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality.We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries??We are offering a great work experience from Lisbon, Portugal for a role as an Account Support Specialist.Why...


  • Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    **Job Description:**We're seeking an experienced Dutch Content Review Specialist to join our team in Lisbon. As a Content Moderator, you'll review and moderate online content posted on the Dutch market, ensuring that all information follows our client's policies.


  • Lisboa, Lisboa, Portugal RM Talent, LDA Tempo inteiro

    We are seeking a highly skilled Dutch speaking tech support specialist to join our dynamic team in Lisbon. This role involves providing exceptional customer service via phone, chat and email to both individual users and business clients.The ideal candidate will be fluent in Dutch (C2 level) and have a strong understanding of digital tools, social media...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without Boundaries We are offering a great work experience from Lisbon, Portugal for a role as an Account Support Specialist.Why...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Blu Selection is committed to delivering exceptional results through our skilled and dedicated team members. As a Tech Support Specialist, you will be responsible for providing top-notch technical support to our customers.Duties and Responsibilities:Respond to inbound requests and document relevant case informationAssist users with presales, general...


  • Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

    About Atlean WorldAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality.We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.Dutch Fashion Customer Support RoleThis exciting opportunity is perfect for someone who is passionate about fashion, customer...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in Portugal This on-site role offers the opportunity to join an innovative team while experiencing the vibrant culture and lifestyle of Lisbon.What You'll Be Doing As a Dutch Technical...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in Portugal This on-site role offers the opportunity to join an innovative team while experiencing the vibrant culture and lifestyle of Lisbon. What You'll Be Doing As a Dutch...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a Dutch speaker looking to take your career to the next level?Join a global leader in technology and services as a Dutch Technical Support Advisor for Big Tech Brands in PortugalThis on-site role offers the opportunity to join an innovative team while experiencing the vibrant culture and lifestyle of Lisbon.What You'll Be Doing As a Dutch Technical...


  • Lisboa, Lisboa, Portugal Randstad Portugal Tempo inteiro

    Job OverviewWe are Randstad Portugal, a leading talent company committed to becoming the most equitable and specialized in the world. We are seeking a skilled Dutch Language Technical Specialist to join our team in Lisbon.About the Job:Provide technical assistance and support to customers across the Dutch market.Work closely with customers to diagnose and...