Customer Service For Travel Industry – German Speaker
4 semanas atrás
Customer Service for Travel Industry – German speakerAre you a travel lover looking for a bright job opportunity as a Customer Service for the Travel Industry with German?
As a customer service representative, you'll be helping travelers find, plan, and book their flights and/or hotels.
Ensure a worry-free and efficient travel experience
Step into TP Portugal and give your career clearance for Takeoff
Whomever you are, whatever you do, bring your ambition, ideas, and determination and come drive our business into the future.
Our clientAs part of American Express Global Business Travel, our client offers travelers, travel managers, and travel coordinators an incomparable value for money, a unique selection, and compelling ease of use.
Last year, our client enabled 14 million business trips.
As a travel management company, it accompanies its customers every step of the way in business travel planning.
What you'll doAs a Customer Service for the Travel Industry, you'll greet and converse with clients' customers in a courteous, friendly, and professional manner;Turn customer inquiries into sales, using appropriate selling techniques to meet revenue and close rate goals;Research travel rates, destinations, options, and packages, accurately provide information and answer general travel and site-related questions;Track and report call types and service issues.What you'll needFluent level of written and verbal communication skills in German;Good level of written and verbal communication skills in English (minimum B2);High School Diploma or higher (preferred);Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity;Previous call center experience in sales and/or customer service capacity;Strong web-based navigation skills;Flexible and quick learner, able to adapt continuously.BenefitsInternational career in a multicultural environment;Training and familiarization phase;Investment in training and personal development;Respectful and inclusive environment;A wealth of opportunities to progress and move business areas projects;Flexibility & Work/life balance;Opportunity to grow in a dynamic leading multinational company;Accommodation in a Teleperformance apartment;Refund of initial flight expenses;Annually complementary return flight to your home country (within Europe);Health Insurance since day one in the company;Free company events and activities.Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work.
It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine With more than 12,000 employees from 111 nationalities, TP Portugal provides services in 35 languages.
With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions.
TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow.
Join our team and find your place at TP
Apply nowBecome a member of a worldwide team
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