French Safety Advisor For Airbnb

Há 2 dias


Lisboa, Portugal Sitel Corp. Tempo inteiro

.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: French Safety Advisor for Airbnb - Lisbon, Portugal Do you want to belong with the customer service team and help to build the world's most loyal travel community? Are you French native or fluent with strong English communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you Your future project: join our French Claims and Safety team. Airbnb is a trusted online community marketplace for unique accommodation around the world, united to create a world where anyone can belong anywhere. As a customer service specialist in this project, your daily responsibilities will include: Communicate friendly and efficiently with the customers and provide relevant information Be the person responsible to deal with property damage issues Handle sensitive issues that were reported during ongoing reservations or after they are over Analyze the customer situation and assess the property features Proactively and independently work to meet targets and goals To succeed in the role, you will need to have: Native or proficient level of French (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem-solving skills with strong attention to detail Background in mediation, dispute or conflict resolution is a plus Desire to learn and advance, be a curious investigator and problem solver High-speed internet access and appropriate conditions for remote work Must hold EU citizenship or valid work permit for Portugal Be a local candidate or willing to relocate to Portugal Signing bonus Relocation package Competitive wages Paid professional training Private healthcare & dental insurance (after six months of employment) Growth opportunities through various development programs Fun and engaging company-wide initiatives, including our EverBetter wellness program Job stability Life-long skills and experience Go further with Foundever We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Apply today Watch this video to get a sneak peak of the job in action Provider Description Enabled SAP as service provider "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor Provider Description Enabled Google Analytics 4 A web analytics service that tracks and reports website traffic. An analytics tool that allows us to measure and optimize Facebook ads, build targeted audiences and remarket to our website users



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