Senior Crm Solution Design

Há 1 mês


Lisboa, Portugal Vodafone Tempo inteiro

What's in it for youTechnical analysis and development of CRM solutions.What you'll doConception, design, and development CRM systems improvementsManaging data analysis and integration of different systemsAnalysis of technical requirements and processesEnsuring high quality and optimum performance of data integration systemsManaging and Maintaining proper documentation of different CRM systems developmentsWho you areDegree in telecommunications, computer science or similar5+ years' work experience in Siebel CRM Siebel Implementation/Support and upgrade experienceExperience in requirement analysis, design, development/customization and implementation of complex technology solutions in Siebel CRMExperience in implementation of business transformation and system replacement projects for large scale industry requirementsExperience of handoff points and interfaces from Siebel CRM to outbound systemsExperience in Siebel projects full life cycle implementationKnowledge of Siebel Data Model, Architecture and AdministrationExperience in Siebel Configuration, Siebel Scripting, Siebel Workflow, Siebel EAI, SOA/Web Services/REST/MQSeriesExperience in Transport protocols like HTTP and JMSExperience in concepts like Integration Objects, Data Map, VBC, EBC, ASI, Web ServicesExperience in Siebel versions ranging from traditional, Open UI, Siebel IP , IP Knowledge in Open UI Specific Classes involving following: PM; PR; Manifest Files; Mapping FilesKnowledge of Siebel CSS file modifications and SWT file changesKnowledge of Oracle database.
Experience in programming languages such as PL/SQLWorking experience with Agile, Scrum, DevOps and strong understanding/interpretation of User Stories, Sprint meetings, alignmentsFollows the software development life cycle process.
Suggests and implements techniques for software or development process improvementsCustomer Focus - Constantly explores to conceptualize and understand customer needs and proactively delivers the best solutionShould be good in client interaction, risk analysis, problem-solving, presentation and troubleshooting skillsPortuguese/English language proficiencyWho we areWe pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.


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