Customer Support Agent With French
Há 1 mês
David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.
We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.
Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.
David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon.
The successful employee would support customers who own a premium membership of a streaming platform.
Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow Identify the issue the client is facing, troubleshoot and provide the solution Identify when the issue should be re-assigned to another department or more senior representative Collaborate with other specialists to solve or properly close help tickets?? Document each action taken and categorize cases and possible bugs, so that our engineering team can address them Maintain and update all job-related administrative forms REQUIREMENTS: Native/fluent in French, both oral and written.
Fluent in English (at least B2 level) Minimum 1 year of experience in a Customer Support role at a contact centre Possess excellent writing and verbal communication skills to simplify technical language for non-technical users ? Resourceful and stress resilient personality that can adapt and remain calm in all situations Ability to meet tight deadlines with minimum supervision and in timely manner Ability to work independently, while being team player at the same time OFFER: Excellent remuneration package based on experience, skills and performance Be part of a dynamic and creative team with positive and friendly atmosphere Guidance and tools to reach your full potential Meal allowance Shifts on weekly rotation with colleagues covering line opening hours from Monday to Friday, 08 AM - 06 PM Transportation allowance Private health insurance Yearly performance bonus Relocation allowance and assistance in finding accommodation
-
Customer Support Agent With French
Há 7 dias
Lisboa, Portugal Atlean World Tempo inteiroJob Title: Customer Support Agent with FrenchLocation: LisbonLanguages Required: French and English Join Our Dynamic Team in Lisbon! Are you passionate about customer service and technology? Do you want to be part of a vibrant team that values innovation and collaboration? We have an exciting opportunity for you as a Customer Support Agent in beautiful...
-
Customer Support Agent With French
Há 7 dias
Lisboa, Portugal Atlean World Tempo inteiroJob Title: Customer Support Agent with FrenchLocation: LisbonLanguages Required: French and EnglishJoin Our Dynamic Team in Lisbon!Are you passionate about customer service and technology? Do you want to be part of a vibrant team that values innovation and collaboration? We have an exciting opportunity for you as a Customer Support Agent in beautiful...
-
Customer Support Agent with French
2 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiro**Job Title**: Customer Support Agent with French **Location**: Lisbon **Languages Required**: French and English Join Our Dynamic Team in Lisbon! Are you passionate about customer service and technology? Do you want to be part of a vibrant team that values innovation and collaboration? We have an exciting opportunity for you as a **Customer Agent **n...
-
Customer Support Agent with French
4 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers with their queries regarding the platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment type:...
-
Customer Support Agent with French
3 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform. Position: Customer Support Agent Location: Lisbon, Portugal Employment...
-
French-Speaking Customer Support Specialist
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here. Lisbon, Portugal French-Speaking Customer Support Specialist Workster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office. Your Tasks: Communicate with customers...
-
French-Speaking Customer Support Specialist
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroAre you sure you want to apply for this vacancy without completing your profile? Update your profile here.Lisbon, PortugalFrench-Speaking Customer Support SpecialistWorkster Recruitment is partnering with a top multinational technology firm to hire a French-speaking Customer Support Agent for their Lisbon office.Your Tasks:Communicate with customers using...
-
Lisboa, Portugal Customer Labs Tempo inteiroAbout the job We help companies modernize technology, reimagine processes, and transform experiences, so they stay ahead in a fast-changing world. We are looking for a senior content moderator to support our team. The primary purpose is to answer customers' B2C and B2B queries via phone, e-mail, or chat; identify the client's problem; troubleshoot them to...
-
French Senior Customer Support Agent In Lisbon
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: COLI About LisbonLisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the jobWe help companies modernize technology, reimagine processes and transform experiences, so they stay...
-
Lisboa, Portugal Customer Labs Tempo inteiroAbout the jobWe help companies modernize technology, reimagine processes, and transform experiences, so they stay ahead in a fast-changing world. We are looking for a senior content moderator to support our team. The primary purpose is to answer customers' B2C and B2B queries via phone, e-mail, or chat; identify the client's problem; troubleshoot them to...
-
French Senior Customer Support Agent In Lisbon
2 meses atrás
Lisboa, Portugal Customer Labs Tempo inteiroReference: COLI About Lisbon Lisbon is a rewarding destination where the modern architecture blends into old neighborhoods perfectly. You can always find a good restaurant for seafood or bacalhau on the next corner at a low price with a sea view.About the job We help companies modernize technology, reimagine processes and transform experiences, so they stay...
-
Customer Support Agent
1 semana atrás
Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroPosition: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Communicate with customers using various channels (telephone, email and chat) Ensure customer satisfaction and provide professional customer support Handle customer complaints, provide appropriate solutions and alternatives within the time...
-
Customer Support Agent
3 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
-
Customer Support Agent
3 meses atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a French speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer...
-
Customer Support Agent
3 meses atrás
Lisboa, Portugal JUJUR Tempo inteiroPosition: French Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the...
-
French Senior Customer Support Agent In Lisbon
3 semanas atrás
Lisboa, Portugal Customer Labs Tempo inteiroAbout the jobWe help companies modernize technology, reimagine processes, and transform experiences, so they stay ahead in a fast-changing world. We are looking for a senior content moderator to support our team. The primary purpose is to answer customers' B2C and B2B queries via phone, e-mail, or chat; identify the client's problem; troubleshoot them to...
-
Lisboa, Portugal Customer Labs Tempo inteiroAbout the job We help companies modernize technology, reimagine processes, and transform experiences, so they stay ahead in a fast-changing world. We are looking for a senior content moderator to support our team. The primary purpose is to answer customers' B2C and B2B queries via phone, e-mail, or chat; identify the client's problem; troubleshoot them to...
-
Customer Support Agent
4 semanas atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiroJob Title: Customer Support Agent (French Speaker) Location: Lisbon, PortugalJob Type: Full-Time About Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in French. If you are passionate...
-
Customer Support Agent
4 semanas atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiroJob Title: Customer Support Agent (French Speaker)Location: Lisbon, PortugalJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in French. If you are passionate...
-
Customer Support Agent
4 meses atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiro**Job Title: Customer Support Agent (French Speaker)** **Location**: Lisbon, Portugal **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in French....
