Night Shift Customer Support Specialist
2 semanas atrás
Detalhe da Oferta:Location: Lisbon, PortugalJob Type: Full-time, 40 hours per week (Night Shift: Monday to Sunday, 21h – 06h)About the Role:We are looking for passionate and customer-oriented professionals to join our team as Operations Customer Experts.
In this role, you will provide top-notch support to small and medium-sized businesses, helping them expand their operations across multiple digital channels.
Your main responsibilities will include assisting customers via chat, email, and phone, ensuring they receive the best support experience possible.Responsibilities:Support SMB clients in self-serve advertising, digital marketing, and product-related inquiries.Provide both pre and post-sales support, ensuring a smooth customer journey.Handle customer interactions with empathy, professionalism, and efficiency.Assist with troubleshooting and technical support for advertising tools.Maintain a high Customer Satisfaction Score (CSAT) by delivering excellent service.Requirements:Fluent in English (minimum C1 level, written and spoken).Strong communication and interpersonal skills.Ability to de-escalate situations and handle sensitive information.Team player with a positive and solution-oriented mindset.Quick learner with the ability to adapt to new technologies and processes.Training & Onboarding:15 working days of comprehensive training (8 hours per day, in English).Training includes product knowledge, customer management, and hands-on practice.Compensation & Benefits:Base Salary: €929.00 per month.Additional Benefits:Holiday and Christmas allowances (paid monthly).Meal allowance (€7.00 per working day, paid via prepaid card).Private health and dental insurance (after contract signature, subject to having a NIF and Social Security number).Contract Details:Initial 12-month contract (with potential for a permanent contract after 2 years).Full compliance with Portuguese labor laws (22 vacation days per year + Portuguese public holidays).Workplace & Schedule:Office-based role in Lisbon, Portugal.Night shift schedule, 8-hour shifts (21h–06h) + 1-hour lunch break, Monday to Sunday.Mostrar Email >
-
Night Shift Customer Support Agent
Há 5 dias
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroJob DescriptionWe are looking for an experienced and organized Night Shift Customer Support Agent to join our team. In this role, you will be responsible for providing exceptional customer service to SMB clients across digital channels.As a Night Shift Customer Support Agent, you will be working closely with our team to identify trends and resolve problems...
-
Night Shift Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Jobtome-All Tempo inteiroLocation: Lisbon, Portugal Job Type: Full-time, 40 hours per week (Night Shift: Monday to Sunday, 21h – 06h) About The Role We are looking for passionate and customer-oriented professionals to join our team as Operations Customer Experts.In this role, you will provide top-notch support to small and medium-sized businesses (SMBs), helping them expand their...
-
Night Shift Customer Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal TalenTrail Tempo inteiroLocation: Lisbon, PortugalJob Type: Full-time, 40 hours per week (Night Shift: Monday to Sunday, 21h – 06h)About The RoleWe are looking for passionate and customer-oriented professionals to join our team as Operations Customer Experts. In this role, you will provide top-notch support to small and medium-sized businesses (SMBs), helping them expand their...
-
Night Shift Customer Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Talentrail Tempo inteiroLocation: Lisbon, PortugalJob Type: Full-time, 40 hours per week (Night Shift: Monday to Sunday, 21h – 06h)About The RoleWe are looking for passionate and customer-oriented professionals to join our team as Operations Customer Experts. In this role, you will provide top-notch support to small and medium-sized businesses (SMBs), helping them expand their...
-
Night Shift Customer Support Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Talentrail Tempo inteiroThis range is provided by TalenTrail. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeLocation: Lisbon, PortugalJob Type: Full-time, 40 hours per week (Night Shift: Monday to Sunday, 21h – 06h)About The RoleWe are looking for passionate and customer-oriented professionals to join our team...
-
Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Recruityard Tempo inteiroEmployment Type: Full-time Location: Lisbon, Portugal Working Hours: Rotating shifts, including some night shifts (paid according to Portuguese labor law) About the Role:We are seeking a Customer Support Specialist fluent in Portuguese to provide exceptional service for a popular Betting App. This role offers rotating shifts, with night shifts...
-
Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroSocial network you want to login/join with: Customer Support Specialist - Betting App, Lisboa Client: Recruityard Location: Lisboa, Portugal Job Category: Other EU work permit required: Yes Job Views: 4 Posted: Expiry Date: Job Description: Employment Type: Full-time Location: Lisbon, Portugal Working Hours: Rotating shifts, including some night shifts...
-
Technical Support Associate
2 semanas atrás
Lisboa, Lisboa, Portugal Recruityard Tempo inteiroCompany Overview: At Recruityard, we're dedicated to providing exceptional customer support. Our team is passionate about delivering top-notch service and ensuring our customers receive the help they need.">Job Description: As a Technical Support Associate on our night shift, you'll play a vital role in resolving customer queries and issues. You'll be...
-
Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with: Client: Recruityard Location: Lisbon, Portugal Job Category: Other EU work permit required: Yes Job Reference: 3d7031beb0b9 Job Views: 3 Posted: Expiry Date: Job Description: Employment Type: Full-time Location: Lisbon, Portugal Working Hours: Rotating shifts, including some night shifts (paid according to...
-
Night Shift Customer Service Professional
1 semana atrás
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroYour Mission:As a night shift customer service professional, you will be the first point of contact for our customers, engaging with them through phone, email, chat, and social media.You will be responsible for solving problems, offering solutions, and making our customers feel valued and understood.Candidates should be energetic, assertive, and ready to...
-
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob DescriptionTN Portugal is hiring a Customer Support Specialist for the Payment Solutions project. As a fluent Spanish speaker, you will provide excellent customer support to users with payment-related inquiries.About the RoleThis is a full-time position with a rotational shift schedule, including night shifts. You will work in a fast-paced environment,...
-
Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Recruityard Tempo inteiroAbout the Role: We are seeking a Customer Support Specialist fluent in Portuguese to provide exceptional service for a popular Betting App. This role offers rotating shifts, with night shifts compensated according to Portuguese labor regulations.Key Responsibilities:Assist users with inquiries about the app via phone and chat.
-
Rececionista Night Shift
1 semana atrás
Lisboa, Lisboa, Portugal SANA Hotels Tempo inteiroRececionista Night Shift (m/f) - EPIC SANA MarquêsNo coração da cidade de Lisboa, perto da emblemática Praça do Marquês de Pombal e da Avenida da Liberdade, encontra-se localizado o Hotel EPIC SANA Marquês, moderno, com quartos espaçosos e decoração contemporânea, equipado para todas as necessidades, seja em negócios ou lazer.Com o objetivo de...
-
Rececionista Night Shift
Há 5 dias
Lisboa, Lisboa, Portugal SANA Hotels Tempo inteiroRececionista Night Shift (m/f) - EPIC SANA MarquêsNo coração da cidade de Lisboa, perto da emblemática Praça do Marquês de Pombal e da Avenida da Liberdade, encontra-se localizado o Hotel EPIC SANA Marquês, moderno, com quartos espaçosos e decoração contemporânea, equipado para todas as necessidades, seja em negócios ou lazer.Com o objetivo de...
-
Customer Service Delight for Social Media NIGHT SHIFT
3 semanas atrás
Lisboa, Lisboa, Portugal World Talent Selection Tempo inteiroCustomer Delight for Social Media - English speaker - Lisbon / Night shiftWorld Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several markets.We Talent SpiritYou speak English and you are a Social Media addict? We are recruiting...
-
Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is seeking a dedicated and multilingual customer support specialist to join our team. As a customer support representative, you will play a vital role in providing exceptional customer service to our clients.Key ResponsibilitiesYour key responsibilities will include handling customer inquiries via phone, email, and chat, as well as...
-
Spanish Language Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro**Job Title:**Spanish-Speaking Customer Service RepresentativeLocation: Lisbon, PortugalStart Date: April 24, 2025Work Schedule:Monday to Sunday 24/7 (Rotative shifts, including night shifts)Days off: 2 rotative daysJob Overview:We are seeking a highly motivated and customer-oriented Spanish-speaking individual to join our customer service team in Lisbon,...
-
Relocation Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Elemental Insights Tempo inteiro**Job Summary:**We are looking for a skilled Relocation Support Specialist to join our team in Lisbon. As a relocation support specialist, you will be responsible for providing top-notch support to our customers through various communication channels.Key Responsibilities:Communicate with customers in a professional and timely mannerAssist customers with...
-
Rotating Shift Customer Service Expert
Há 18 horas
Lisboa, Lisboa, Portugal beBee Careers Tempo inteiroWhy Choose This Role:This is an excellent opportunity to join a dynamic team and develop your skills as a German-speaking customer service representative. You will have the chance to work in a fast-paced environment, collaborate with colleagues, and make a meaningful contribution to our organization's success.About the Team:You will be part of a supportive...
-
Payment Solutions Customer Support Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Web Pages And Layouts Tempo inteiroAt Web Pages And Layouts, we're seeking a skilled customer support specialist to join our team in providing top-notch payment solutions to our clients. As a key member of our global support team, you will play a vital role in assisting Spanish-speaking customers via phone, email, and chat, resolving their inquiries with efficiency and professionalism.Key...