Support Engineer

2 semanas atrás


Porto, Porto, Portugal Investm Technology Llc Tempo inteiro

Support Engineer (Linux & Python) – RemoteLocation: Remote (Czech Republic, Serbia, Portugal)Role OverviewWe are looking for a skilled Linux & Python Support Engineer to maintain and optimize C++ and Python-based pipelines and provide system support in a data-intensive environment.
This role combines technical troubleshooting, operational support, and automation development to ensure stability and efficiency across internal systems.Key Responsibilities–System Support & TroubleshootingProvide technical support for internal users, troubleshooting system issues efficiently.Maintain and monitor data pipelines, ensuring smooth execution and timely issue resolution.Reproduce problems, identify root causes, and collaborate with engineers to implement permanent fixes.Address technical challenges affecting system performance or user experience.Automation & Tool Development- Develop Python scripts and tools to automate system tasks and optimize performance.- Implement monitoring and telemetry solutions to enhance system visibility and proactive issue detection.Pipeline Optimization- Continuously assess system performance and identify automation opportunities to reduce operational overhead.- Improve efficiency and reliability of data pipelines through innovation and problem-solving.Collaboration & Communication- Work closely with developers, product teams, and other engineers to troubleshoot and resolve issues.- Contribute to the evolution of pipeline improvements by sharing insights from incidents and monitoring.Required Skills & Qualifications–Linux System Administration Strong understanding of Linux operating systems.
Ability to execute and troubleshoot programs in a Linux environment.
Experience with workload design, orchestration, and monitoring.
Proficiency in Bash scripting.Python Development Experience working with APIs and backend automation.
Proficiency in automating monitoring and alerting systems.
Strong debugging and troubleshooting skills in Python.SQL & Database Management- Understanding of relational databases and data structures.- Experience querying and troubleshooting data in MySQL.Preferred Skills- Experience with data pipelines and data engineering projects.- Knowledge of C++ and ability to support C++ pipelines.



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