French Client Representative, Lisbon
3 semanas atrás
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Job Title: French Client Representative Location: Lisbon, Portugal (Remote, Hybrid, or Onsite)
Company: Cross Border Talents
About Us:
At Cross Border Talents, we specialize in connecting talented professionals with global opportunities. Based in the vibrant city of Lisbon, we're expanding our team and looking for a French-Speaking Client Representative. Whether you prefer to work remotely, a hybrid setup, or onsite in our Lisbon office, we offer flexibility to suit your lifestyle. If you're passionate about providing exceptional service to clients and fluent in French, this is your chance to join a dynamic team
What You'll Be Doing: Supporting French-speaking clients: Respond to client inquiries via email, phone, and chat, ensuring timely, efficient, and professional support.Resolving client issues: Troubleshoot and provide clear, effective, and friendly solutions to client problems.Collaborating with internal teams: Work closely with various departments to resolve complex issues and ensure a seamless client experience.Providing valuable insights: Share feedback from client interactions to help improve services, processes, and overall satisfaction.Exceeding client expectations: Go above and beyond to deliver outstanding service and ensure each interaction is positive and impactful.What We're Looking For: Fluent in French (both written and spoken): Fluency in French is essential as you'll be working directly with French-speaking clients.Client-focused mindset: A genuine passion for providing excellent service and solving problems for clients.Strong communication skills: The ability to communicate clearly, professionally, and with a friendly tone, both in writing and verbally.Problem-solving abilities: Quick to identify challenges and provide creative, effective solutions for clients.Previous client service experience (preferred but not required): Experience in customer or client service is a plus, but we are happy to train the right person.Comfortable with flexible work: Whether remote, hybrid, or onsite in Lisbon, you're comfortable working in a flexible environment that suits your needs.Tech-savvy: Comfortable with customer service tools and open to learning new platforms.Why You Should Join Us: Flexible working options in Lisbon: Choose to work remotely, hybrid, or onsite from Lisbon, one of Europe's most exciting and culturally rich cities.Work-life balance: Enjoy flexible working hours to maintain a healthy balance between your personal and professional life.Career growth opportunities: We're committed to your professional development, offering opportunities for advancement and growth within the company.Dynamic, inclusive team: Join a collaborative, diverse team where your ideas and contributions are valued.Competitive salary and benefits: Enjoy a competitive salary, health benefits, and additional perks that ensure you feel valued and supported.Ready to Join Us?
If you're a fluent French speaker with a passion for client service and are looking for a flexible role in Lisbon, we'd love to hear from you Apply now to become a French Client Representative at Cross Border Talents and take your career to the next level.
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