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Social network you want to login/join with:
Content Moderator Junior (Spanish Speaker), LisbonClient: Snaphunt
Location: Lisbon, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: 0c050cd306b2
Job Views: 16
Posted: 23.01.2025
Expiry Date: 09.03.2025
Job Description:The Offer Health Insurance & Life Insurance & Family Plan (Spouse and Children)Relocation package: refund of up to 2000 euros with the first payslip, assistance in finding accommodation, support in obtaining NIF (Portuguese tax number) and NISS (required for residence permit)Meal allowance: 7.63 € per day of work, paid in 11 instances on a meal cardPerformance bonusesDevelopment opportunities (move to another project, team leader, quality analyst, HR department)Social eventsThe Job Your daily work will include tasks like these: Understand and remain up-to-date with client's policies and guidelinesAnalyze and identify content that is not in compliance with requirements and flag for action in a timely mannerReview the reported content within agreed turnaround times and standards of qualityRecognize trends and patterns, and escalate issues outside of the established policiesUse market specific knowledge and insights to spot and scope solutions to improve the support of user communityReview sensitive content, sometimes involving graphic or otherwise disturbing subjectsThe Profile You speak and write Spanish at a native level and you are fluent in English (B2).Experience in customer care is an advantage, but not a must.You have a good understanding and level of computer handling skills. Ability to deal with highly sensitive content (graphic images, among others).Excellent problem solving skills with the capability of research and identification of the right information.You have strong communication and negotiation skills and you are service-oriented, professional, and thorough.The Employer Multilingual recruitment company based in Copenhagen, Denmark, and Sliema, Malta. Our client is specialized in recruiting Scandinavians, Dutch, German, and Finnish to various positions around Europe. The core of the company is their mission to help people get a great job abroad and to feel safe in their transition to a life in a new country.
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