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.Social network you want to login/join with:Technical Support for Smart Home Devices (German Speaker), LisbonClient:Blu Selection SpainLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:78115fc972cdJob Views:3Posted:16.03.2025Expiry Date:30.04.2025Job Description:Are you interested in representing the world's biggest Search Engine?
Do you want to be part of a multicultural team in a company that works alongside well-known brands?
Do you want to work for an American multinational technology company that focuses mainly on Internet-related products and services?
Do you want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetimeYour responsibilities and impact as a Technical Support Agent will be:Provide support to customers by responding to inbound requests and documenting relevant case information.Assist users with Pre-Sales, General Inquiries, and technical support issues via phone/email/social media channels.Adapt the brand's voice and tone for interactions on both private (phone/email/chat) and public (social/forums/ecommerce reviews) channels.Ensure excellent customer satisfaction through responding in an appropriate and friendly manner.Work in a multicultural team environment alongside a diverse team.RequirementsSkills, qualifications, and interests you need to succeed in this role:The company is recruiting based on soft skills, regardless of your field of studies – they will train you on every aspect of the job.
Are you customer service-oriented, have good communication skills, are pro-active, and a team player?
Then they might have an opportunity for you to join themYou are a native German speaker (this is a must)
and have a good level of English.You are looking for a job opportunity abroad.You are motivated and committed to your work.You have no troubles with writing in German.You are a team player and willing to work with many other nationalities.Sales/Commercial background is a plus.Previous experience in Customer Service or credit recovery experience is a plus.What's in it for you?CDI - 3 months of trial period.Working hours: Monday to Sunday, rotating shifts 8am to 5pm.A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months).If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay).Opportunity to be part of a challenging and fast-paced environment.Possibility to collaborate with some of the biggest brands in the industry in a multicultural and international environment.Fully paid training, professional development, and career evolution
