Outsourcing Operations Coordinator
4 semanas atrás
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United States
Outsourcing Operations CoordinatorLisboa
EUR 20,000 - 30,000
Inetum is a European leader in digital services. Inetum's team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities, and society. Inetum's solutions aim at contributing to its clients' performance and innovation as well as the common good. Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
We are looking for a Outsourcing Operations Coordinator to join our Inetum Team and be a part of a work culture focused on innovation
Location: Lisbon
Main Responsibilities: Establish and oversee a robust risk management control framework for internal third-party outsourcing services, ensuring compliance with regulatory standards.Guarantee that all outsourcing services are supported by an SLA or OLA and implement regular controls for SLA updates, while handling outsourcing invoices and maintaining a comprehensive outsourcing dashboard for reporting.Manage the review and updating of existing documentation, coordinate budget planning for managed services, and ensure all outsourcing agreements are properly archived in the repository.Consolidate and produce Operations reports as needed, handling ad hoc requests from Operations Management.Profile: Academic background in Business Administration, Law, Engineering, or similar.+1 year in Project Management, Business Management, or Banking Operations experience.Proficiency in MS Office, especially Excel.Driven to teamwork.Fluency in English (mandatory).Hybrid work - office in Lisbon (1-2 times per week).
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