Room Service Waiter
2 semanas atrás
Area: Food & Beverage
Location: Lisboa, PT
"The world is yours with Meliá"
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.
Discover some of the benefits we offer:
My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
ME Lisbon is a luxury hotel located in the heart of Lisbon, known for its modern design and excellent service. It offers a unique experience for both business and leisure travelers.
Your mission: Under the supervision of the Room Service Manager and their assistants, the room service waiter is responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring continuous compliance with the highest standards.
What You Will Do:
Ensure the customer experience, personalising their experience, anticipating their needs and exceeding their expectations.
Take orders over the phone and serve them in the room with the highest standards.
Receive and process payments.
Execute all instructions and work assigned to them by their immediate superior, as well as any responsibilities that their position requires.
Comply with health and safety regulations.
Communicate customer feedback to managers.
Night Shift: 23h30 - 08h00
What We Are Looking For:
Minimum 1 year of experience in the role.
Quality and customer service oriented.
High Level of Portuguese and English.
Knowledge of F&B service as well as knowledge of food handling, hygiene and food safety.
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity , avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is " Towards a sustainable future, from a responsible present. " Thanks to all our collaborators, we make it possible.
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