Software Engineering Manager

2 semanas atrás


Porto, Porto, Portugal Content Guru Tempo inteiro

.Content Guru is a leading provider of cloud communications solutions.
We help businesses across the globe to enhance their customer engagement and experience.From our omni-channel cloud contact center solution to our bespoke integration systems, we use cutting-edge technology to transform communications and make mass personalization a reality.
This includes our development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwide.What we are looking for...We are looking for exceptional senior software developers to lead our team with 4+ years experience managing and motivating a high performing team who are committed to delivering valuable applications and services to customers.
You will ensure the software meets the agreed acceptance criteria and the team's definition of done.This is a hands on role for which we are looking for an individual who is passionate about developing the highest quality output, from a motivated team by leading by example and being a subject matter expert in multiple languages.From design, development, testing, deploying and maintaining up-to-date applications and services, you enable The Company to deliver mission-critical communications solutions for customers.Location...We welcome applications from candidates based in either Porto, Portugal or Bracknell, Berkshire.This is an office-based vacancy and as such we expect all applicants to be willing to relocate or commute to our offices a minimum of 3-4 days per week as per our hybrid working policy.Key Responsibilities...ManagementResponsible for the software engineering output of the teammentor direct reports within the same agile team.Complete performance reviews and personal development plans for direct reports.Manage performance issues in conjunction with your own line manager, including performance improvement plans and absence improvement plans.Assist in recruitment activities, including recruitment days, phone and face to face interviews.On an ongoing basis consider for the performance of team members and raise concerns with your own line manager and / or people team.Facilitate agile / Scrum ceremonies, refinement, planning, review and retrospectives.Track and support the team implementing changes from retrospectives.Provide weekly reporting of team progress to the department head.Collaborate with other teams and departments to ensure that deliverables from the team will meet the customer's expectation, for example working with operations on deployment of the software.Collaborate with the Product Owner to manage the Product(s) backlog and give guidance on timeframes for deliverables.DevelopmentWrite code in appropriate languages, principally c#.Design the architecture of new application components and achieve internal sign off for development specifications where required.Work within an Agile team to develop applications to meet product/customer requirements


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