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Job Title: Technical Customer Support (Voice/Email/Chat) Italian + English Project Name: Search Engine / Technical Support Location: Lisbon (On-site)
Start Date: October 9, 2024
Work Schedule: Rotating 40-hour week, Monday to Friday (08:00 AM 08:00 PM), and Saturday to Sunday (08:00 AM 05:00 PM) with 2 days off.
What Were Looking For: Are you a tech-savvy problem solver with a passion for helping others? Do you speak both Italian and English fluently? Weve got an exciting opportunity for you to join a cutting-edge project supporting one of the worlds most innovative search engines
As a Technical Customer Support Specialist, youll be the go-to hero, assisting users with technical issues across voice, email, and chat channels. Youll help resolve anything from troubleshooting bugs to walking customers through step-by-step fixes. Youll work with a friendly, dynamic team in Lisbonone of the most vibrant cities in the world
What Youll Do: Solve Tech Mysteries: Assist users with all things technical, from bugs to browser hiccups.
Provide Stellar Support: Deliver top-notch customer service via voice, email, and chat.
Be the Voice of Expertise: Guide users through technical fixes and ensure they leave satisfied.
Multilingual Genius: Communicate effortlessly in both Italian and English to support customers from around the globe.
The Perks Youll Enjoy: Base Salary: 1,000/month x14 months
? Meal Allowance: Daily fuel for success
Transport Allowance: Get around Lisbon with ease.
Health Insurance: Immediate coverage, free after 6 months.
? Relocation Perks: Moving to Portugal? Weve got you Enjoy reimbursement for your airfare (up to 400) after 6 months, and settle into a shared apartment at a discounted rent of 280/month, all utilities included
What Were Looking For in You: Language Skills: Native-level Italian + fluent EnglishAdaptability: Comfortable working on-site in Lisbon with a rotating scheduleDocuments: EU Passport or Portuguese Residency Card required Ready to embark on a new adventure in Lisbon? This is your chance to help customers with their tech queries while living in one of the worlds most beautiful cities
Apply now or send your resume to: ******** Join us and make the digital world easierone customer at a time
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