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Language: German native + English B2
Location of the Office: Oriente - Lisbon
Schedules: Monday to Friday - 09:00 to 18:00 (on-site)
Base Salary: 1100 per 14 months
Performance Bonus: 175 per 12months
Meal Allowance (net) : 7.23 per day
Position Bonus: 75 per 12months
Health Insurance: After 6 months
Relocation Package
-Reimbursement of Airfare on the 6th month of Contract up to 400 in Economy class
-Apartment Room with rent of 280 for 12 months (discounted directly from the payslip)
Profile - Nice to have: Customer Service experience (preferable)
Type of Contract: CDD - 6 months Tasks : -Backoffice position: you will not deal with clients; only with lawyers, legal officers, NEB (National Enforcement Bodies).
-NEB - whose role is to verify if transport operators are treating all passengers inaccordance with their rights. Passengers who believe their rights, under the regulation, have not been respected should contact the body in the country where the incident took place.
-Handling complaints
