Dynamics 365 Ce Lead Consultant

Dynamics 365 CE Lead Consultant (Relocate to Malta/Big 4)Lisbon, Portugal
About the jobOur client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365, Azure, Microsoft's Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.
Role Overview This role is kingpin to our client's customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm.
Work Type: Hybrid
Job Type: Full-time, Permanent
Working Hours: GMT +1
Salary: Base + Benefits (Paid in Euros €)
Relocation: VISA & Relocation Package Included
RequirementsConfident in abilities and can demonstrate this in front of the clientWorks independently as well as in a team environmentActs with professional demeanourManages time and multiple tasks accordinglyThinks clearly and calmly under pressureSolves complex problems with creative solutionsPlaces emphasis on client satisfactionDesires to constantly assess and incorporate new technologies and software into their skillsetPromotes the Values of our companyA University graduate with relevant degree within a computing or business disciplineMicrosoft Dynamics CRM Certifications (2016, D365) are highly desirableStrong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectorsMinimum 12+ years hands-on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a mustAt least 5-6 end to end large scale implementations with D365 CE (or lower versions); Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field ServiceStrong exposure to presalesConducting interviews to hire talentProven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI)Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutionsStrong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add-onsAbility to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomesA proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticalsA proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solutionExperience of consultancy roles in software deliveryExperience in a delivery-orientated IT environment using waterfall, agile and Devops methodologiesAdept at Business Requirement AnalysisThe ability to see the greater picture and suggest solutions both within and outside the current implementationProject documentation experience especially for work packages to be implemented by offshore teamsBusiness process mapping, modelling and documentation knowledge.ResponsibilitiesOrganise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams.Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables.Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client's requirements.Leading the solution on a work stream, making design decisions and creating solution documentation.Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation.Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations.The creation of high quality and sustainable client solutions and project documentation including support for testing activities.Deliver all consultancy and configuration work according to our project methodology, ensuring that all software applications are implemented successfully: on time and on budget.Contribute to activities as required including building demo and proof of concept solutions for various client presentations.Work on the creation of Dynamics 365 solutions and industry templates.Meet and exceed customer expectations of business knowledge, skills and behaviour.Identify business/project/support risks and mitigate or communicate as necessary.Communicate progress updates to relevant parties both formally and informally.Support practice development activities such as defining and configuring industry specific solutions.A portion of the role also requires supporting and doing people management, people development & career progression support, performance assessment and management.In all activities, ensure timely completion of internal processes and mandatory training.Work on own initiative and with minimal support if needed.Carry out additional duties as may occur from time to time as instructed and agreed by the management team.Always represent our client's Microsoft Business Solutions team in a professional and positive manner.Have awareness of product roadmap and the content of future releases of D365FO.Demonstrate awareness around upselling and company capabilities.The Employee is required to follow our client's Information Security Policies (ISP and ISMP) at all times.Microsoft Business Solutions OverviewYour long-term future is every bit as important to our client as it is to you. That's why their aim is to give you experiences that will stay with you for a lifetime. Whether it's great training and development, mobility opportunities or corporate responsibility volunteering activities – you'll gain a wealth of experiences on which to build a rewarding career. Our client is a firm that encourages you to be yourself, values your contribution, and inspires you to act as a role model, always focused on doing the right thing for each other, their clients, and their communities.
This sets out all the different ways you'll be rewarded at our client's firm. Among other things, you can benefit from honest conversations about your career as well as a range of other rewards. In all these ways and more, they have created an environment that can bring out the best in you.
#Bethechange and #makethechange. Join our client's talented, successful team and make the leap into the future.
For this exciting opportunity our client has put together a great package that combines a competitive salary with a bundle of extras including allowances, business travel allowances, certifications to support you in your career growth, private insurance, and medical insurance for you and your family.
Don't worry, our client knows that relocation can be a challenge, which is why they have an extremely supportive onboarding team to help you throughout this process - They provide relocation support for you and your family. Our client is looking forward to meeting you and seeing you grow.

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