Sap C4C Consultant

1 semana atrás

Braga, Braga, Portugal Fujitsu Tempo inteiro

At Fujitsu, our focus on human-centric innovation is impacting the way the world transforms to a digital future. We see it on a global and local scale and we know that the power of innovation and human connection can create a more trusting, sustainable and responsible world for all. We are looking to grow our team with committed people to work in a challenging, but extremely rewarding environment using the latest technology to offer ground breaking solutions to everyday problems for our customers. This is your world and your opportunity to shape it for the better.
Role Description: Highly skilled SAP C4C Consultant to join our team and play a key role in the implementation, configuration, and optimization of SAP Sales Cloud and SAP Service Cloud solutions. The ideal candidate will possess a strong understanding of customer engagement processes, along with the technical expertise to customize SAP C4C and integrate it seamlessly with SAP ERP, S/4HANA, and other third-party applications.
Key Responsibilities: Implement and configure SAP Sales Cloud and SAP Service Cloud to align with business requirements.Integrate SAP C4C with SAP ERP, S/4HANA, SAP CPI (Cloud Platform Integration), and third-party systems.Collaborate with business stakeholders to define CRM strategies, sales automation, and customer service workflows.Manage lead & opportunity processes, ticketing systems, and field service operations within C4C.Develop and implement business rules, workflows, approvals, and reporting dashboards.Provide end-user training, documentation, and ongoing support post-implementation.Troubleshoot and resolve technical and functional issues related to SAP C4C.Required Skills & Qualifications: Functional Expertise in sales, service, and CRM processes within SAP C4C.Integration Knowledge with SAP ERP, S/4HANA, and middleware solutions (SAP CPI, OData, REST/SOAP Web Services).Experience in configuration, customization, and implementation of SAP C4C solutions.Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.Excellent communication and stakeholder management skills.SAP C4C Certification (preferred but not mandatory):SAP Certified Application Associate - SAP Service CloudWe are committed to equality of opportunity for all and to offer: Employment directly with Fujitsu with permanent contract;Work life balance and 25 annual leave days;Life insurance and Private health insurance extensive to children for free and since first day of employment;International career in a dynamic and enthusiastic environment;Training and internal career progression plan upon hiring;Several discounts available with our partners;The chance to get involved in our Social Responsibility program and participate in several initiatives with focus on well-being, diversity and inclusion, environment and our community;... And much moreSeniority levelMid-Senior level
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting

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