Field Application Engineer Customer Success · Nanopower Semiconductor Unipessoal Lda., Nanopowe[...]

Há 1 mês

Porto, Portugal Nanopower Tempo inteiro

Do you want to make a difference?
Nanopower has created the nPZero IC that is set to revolutionize the power consumption of wireless devices. We redefine low power consumption for battery-powered wireless devices. Our nPZero IC makes it possible for hardware developers to create products with unprecedented battery life.
By removing the battery bottleneck, we directly contribute to fewer discarded batteries, less electronic waste, new functionality, smaller size, and devices running on solely energy-harvesting technologies.
The best IC in the world still doesn't sell itself
Sharing knowledge and building trust in Nanopower and our product is essential for our success. The Field Application Engineers (FAE) are our key interface with customers. Our customers are engineers creating products for a diverse array of industries and applications. To achieve a design win and sales, they must get the best possible support; and only a great FAE can do that.
You will be our customers' go-to expert for their product development
The Field Application Engineer (FAE) will play a key role in supporting the sales and product teams by providing technical expertise. This role involves engaging with customers to understand their specific requirements, offering tailored solutions, and assisting with the integration and optimization of our products in their applications. The ideal candidate will have a strong background in semiconductors, excellent problem-solving abilities, and a passion for customer success.

Key Responsibilities:
Serve as the primary technical contact for customers, providing pre- and post-sales support for Nanopower Semiconductor products.
Collaborate with the sales team to identify customer needs and present suitable technical solutions that align with their low-power requirements.
Conduct product demonstrations, technical presentations, and training sessions for customers and partners.
Assist customers with the design, integration, and optimization of Nanopower solutions into their applications, ensuring compliance with specifications and performance standards.
Troubleshoot and resolve technical issues, working closely with internal engineering and product development teams.
Provide detailed feedback on customer requirements, application challenges, and competitive landscape to help guide product development and strategy.
Stay updated on the latest trends and advancements in Nanopower's technology and main applications.
Develop and maintain strong, long-term relationships with key customers, acting as a trusted advisor and technical expert.
Qualifications:

Bachelor's degree in Electrical/Electronic Engineering, or a related field.
Experience in field application engineering, technical support, or a similar role within the semiconductor industry is an advantage.
In-depth knowledge of semiconductor products, low-power design principles, and related technologies.
Strong understanding of analogue, mixed-signal, and power management ICs.
Proven track record of successfully supporting customers in the design and implementation of semiconductor solutions.
Excellent communication and interpersonal skills, with the ability to effectively convey technical information to diverse audiences.
Strong analytical and problem-solving skills, with a focus on customer-centric solutions.
Proficiency in relevant tools/software, e.g., circuit simulation tools, PCB design software, etc.
Willingness to travel as needed to meet with customers and provide on-site support.
Location
Our current sales focus is Europe and North America, and we focus on building a center of gravity around our Porto and Kristiansand offices. Other locations to be discussed depending on your experience and background.
We employ a hybrid work scheme for the entire organization.
Our company
Nanopower is a fabless semiconductor company with headquarters in Kristiansand, Norway. Our main technical development is in Porto, Portugal.
We have deep technical knowledge from analog IC design to system integration and low-power wireless system design.
We believe in a flat organization with room for taking responsibility and challenging ourselves. The culture of the company is built by what good characteristics we all bring to the table.
We believe in creating sustainable solutions, being pioneers who dare innovate and solve difficult challenges, being a team, and ensuring an inclusive work environment.

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