It Ops Engineer

Há 7 dias


Lisboa, Portugal Bigid Tempo inteiro

Who We Seek: Reporting to the Head of IT in Tel Aviv, IT Ops Engineers are responsible for cloud-based services and Infrastructure as Code, with a strong focus on automation and integration between services.
What you'll do: Be an active part of the global IT team. Share responsibilities and contribute to the success of the global IT unitParticipate in automation efforts across all parts of the IT operation, partnering with various leaders across the security team, R&D, the People team, and business unitsParticipate in the management of our SaaS back-office stack (Google Workspaces, Okta, Atlassian, Slack, Zoom, etc.)Identify and implement automation opportunities for IT processesBe part of the IaC effortsDiagnose and troubleshoot IT issues and come up with solutionsDiagnose and troubleshoot users and endpoint (Windows & MacOS) issues and come up with solutionsAccurately document and maintain our inventory of technology hardware, software, and resourcesEstablish, document, and implement processes and proceduresSkillfully manage relationships with vendors and contractors for all IT-related purposesUpdate and modify IT infrastructure to address scalability, repeatability, and securityMake sure security is foremost in everything you doWhat you'll bring: 2+ years of experience automating IT processes5+ years of experience as an IT expert supporting SaaS and backend services, preferably at a technology companyA cybersecurity mindset: think "security" in every processA customer experience mindset: excited to dig into any issue, big or small, provide empathy and action to support IT customersAn automation mindsetProficiency in DevOps tools and automation languages, such as Python, NodeJS, PHP, Terraform, and serverlessExperience with IaaS and IaCProficient in public cloud management: AWS, Azure, and GCPStrive to constantly improve anything and everything, identify issues, provide and implement solutionsAbility to identify weaknesses in processes, provide and implement solutionsA team player attitudeA Project Manager mindset: Independent and capable of leading processes and projectsExperience with API-driven processesHigh level of accuracy and attention to detailMature and responsible with confidential information as a natural part of this roleStrong communication and documentation skills (you love creating process docs)Strong analytical and problem solving skillsA very high level of EnglishWhat's in it for you? Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier. Equity participation - everyone shares in our successFlexible work arrangementsOther compulsory benefits based on country of residenceOur Values: We look for people who embody our values - Care, Do,Try & Shine. Care- We care about our customers and each otherDo - We do what it takes to make a positive impactTry- We try our best and we don't give upShine- We shine and make it our mission to always stand out#LI-Hybrid #LI-AR1

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