Service Support Analyst – Talent Acquisition
Há 4 dias
Business Analyst – HR Technology Specialist
We are seeking a dedicated Business Analyst with a passion for HR technology and a talent for service support to play a critical role during the implementation phase and post-Go-live support of our transformative HRIS project, People@AXA.
About Us:
The Group Technology Operations (GTO) division at AXA GO aims to design, develop, and operate Global IT products, ensuring quality service delivery aligned with business priorities. Within the Corporate Functions Global Products department, we focus on delivering end-user applications across various Corporate & Support Functions, supported by a high-performing team of ~200 experts primarily located in France and Portugal.
Your Role:
As a Business Analyst and Service Support Analyst, you will hold a pivotal position within our Group HRIS program. Reporting to the Product Owner, you will be responsible for providing Level 1, Level 2, and Level 3 support for our entities.
Main Responsibilities:
Post Go-Live Support: Manage ticketing for HR Solutions, oversee request development and maintenance, and communicate progress in weekly meetings.Level 1 Support: Coordinate production instances through the iCIMS tool, handle ticket management, and conduct security reviews.Level 2 Support: Manage incidents, configure data, handle change requests, and provide solutions based on entities' requests.Level 3 Support: Analyze complex issues, support L1 and L2 teams, implement processes to prevent recurrent problems, and produce service requests for editorial bugs.Your Profile:
We are looking for candidates with the following experience and skills:
Proven track record as a Business Analyst, Service Support Analyst, or in similar roles.Previous involvement in HRIS system implementations, particularly in international contexts.Familiarity with Talent Acquisition systems, including Applicant Tracking Systems (ATS) and Candidate Relationship Management Systems (CRM).Proficiency in HR technology with successful contributions to HRIS projects.Technical Skills:
Proficient in HR technology solutions and tools, with the ability to configure and manage HRIS systems.Strong data migration and integration capabilities, including understanding data mapping and flow connections.Expertise in testing methodologies, including System Integration Testing (SIT) and User Acceptance Testing (UAT).Soft Skills:
Exceptional problem-solving abilities and analytical thinking.Strong communication skills to engage and persuade stakeholders.Ability to adapt to changing circumstances and manage time effectively.A creative and innovative approach to problem-solving with a keen attention to detail.
-
Global Talent Acquisition Specialist
Há 3 dias
Lisboa, Lisboa, Portugal Global Talent Acquisition Tempo inteiroWe empower people in service organizations to thrive with innovative software solutions. Our approach to delivering ERP is self-driving, adaptive, and intuitive, changing the way people work.Job DescriptionAs a Global Talent Acquisition Specialist at Unit4, you will drive the entire hiring process for key roles across Europe, APAC, and North America.Your...
-
Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiroJoin Our Team as a Business Analyst – HR Technology Specialist Are you a dedicated Business Analyst with a passion for HR technology and a talent for service support? We invite you to play a critical role during the implementation phase and post-Go-live support of our transformative HRIS project, People@AXA. If you're ready to be the driving force behind...
-
Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiroJoin Our Team as a Business Analyst – HR Technology Specialist Are you a dedicated Business Analyst with a passion for HR technology and a talent for service support? We invite you to play a critical role during the implementation phase and post-Go-live support of our transformative HRIS project, If you're ready to be the driving force behind system...
-
Enterprise Talent Acquisition Specialist
Há 14 horas
Lisboa, Lisboa, Portugal Global Talent Acquisition Tempo inteiroAt Global Talent Acquisition, we empower people in service organizations with innovative solutions. Our mission is to connect top talent with exciting opportunities that align with their aspirations while ensuring a seamless experience for both candidates and hiring teams.About UsWe're a fast-paced, high-growth, people-centric company delivering enterprise...
-
Business Process Analyst
Há 4 dias
Lisboa, Lisboa, Portugal Axa Group Operations Tempo inteiroAbout Axa Group Operations: The Group Technology Operations division at AXA GO focuses on delivering end-user applications across various Corporate & Support Functions, supported by a high-performing team of experts primarily located in France and Portugal.Your Job Description: As a Business Analyst and Service Support Analyst, you will hold a pivotal...
-
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout UsWe're a global insurance company driven by our purpose to act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've built a dynamic and inclusive community.Our culture emphasizes respect, equality, and opportunities for all. We strive to create a work environment where everyone...
-
Service Support Analyst – Talent Acquisition
Há 20 horas
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout AXAAs a world-leading insurance company, we act for human progress by protecting what matters.With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community.Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our...
-
Talent Acquisition Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Touch Inflight Solutions Tempo inteiroAbout Touch, a Conetic Group company: We are a disruptive Content Service Provider delivering exceptional onboard experiences for aircraft and the transportation industry. Established in 2011, we have offices in Miami and Portugal. Our team is agile, young-minded, and service-oriented, always at the forefront of innovation. We understand what makes airlines...
-
Lisboa, Lisboa, Portugal Phiture Tempo inteiroAbout AXAAs a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we've created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we're nurturing a culture of respect, for each other, for our...
-
Talent Acquisition
1 semana atrás
Lisboa, Lisboa, Portugal Touch Inflight Solutions Tempo inteiroTouch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry.Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal.At Touch, we understand what makes airlines unique and deliver timely, effective...
-
Talent Acquisition
Há 5 dias
Lisboa, Lisboa, Portugal Touch Inflight Solutions Tempo inteiroAbout us: Touch, a Conetic Group company, is a disruptive Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry.Established in 2011, Touch is headquartered in Miami, with an additional main office in Portugal.At Touch, we understand what makes airlines unique and deliver timely,...
-
Talent Acquisition Support Professional
Há 7 dias
Lisboa, Lisboa, Portugal AXA Group Operations Tempo inteiroAbout the Position: We are seeking a highly motivated Business Analyst to join our team as an HR Technology Specialist. As a key member of our Group HRIS program, you will be responsible for providing Level 1, Level 2, and Level 3 support for our entities. Your primary focus will be on managing ticketing for HR Solutions, overseeing request development and...
-
Talent Acquisition Support Professional
Há 4 dias
Lisboa, Lisboa, Portugal Essity Tempo inteiroWe are looking for a talented individual to join our Talent Acquisition Support team at Essity as an Interview Coordinator. In this role, you will provide critical support to our executive recruitment process, ensuring a seamless experience for both candidates and hiring managers.About the RoleYou will work closely with the Global Talent Acquisition Manager...
-
Talent Acquisition Specialist
Há 15 horas
Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiroAbout Eugenia Talent: Our company values cultural diversity and passion. We select top multilingual talent to work with our clients worldwide.">We are looking for a Talent Acquisition Specialist to support our end-to-end recruitment processes. This includes sourcing, screening, and interviewing candidates. You will conduct background checks, assist in offer...
-
Talent Acquisition Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Global Talent Acquisition Tempo inteiroCompany OverviewWe empower people in service organizations with innovative Enterprise and Business software solutions. Our approach to delivering ERP focuses on adaptability, intuitiveness, and a better people experience.
-
European Talent Sourcing Manager
Há 3 dias
Lisboa, Lisboa, Portugal Global Talent Acquisition Tempo inteiroWe've developed innovative ERP solutions to help people in service organizations work more efficiently. Our approach focuses on providing a great people experience, allowing individuals to focus on meaningful work.Job RoleAs a European Talent Sourcing Manager at Unit4, you will be responsible for driving the entire hiring process for key roles across Europe,...
-
Lisboa, Lisboa, Portugal Phiture Tempo inteiroJob Position PitchWe're looking for a dedicated Business Analyst with a passion for HR technology and a talent for service support to play a critical role during the implementation phase and post-Go-live support of our transformative HRIS project.If you're ready to drive system excellence, this role is tailored for you.
-
Talent Acquisition
3 semanas atrás
Lisboa, Lisboa, Portugal Bling Energy Tempo inteiro.A Bling Energy nasceu com o "brilho do sol", para dar mais energia a todos os que se preocupam em poupar o ambiente e a carteira.Oferecemos uma solução "chave na mão" simples e sem custo inicial, que põe a energia solar em casa das pessoas e a poupança nas suas faturas- "BLING e fez-se luzï ¸"Somos uma startup 100% portuguesa e estamos à procura d@...
-
Talent Acquisition Manager
Há 3 dias
Lisboa, Lisboa, Portugal AdvanceWorks Tempo inteiroWe're on the lookout for a highly skilled IT Talent Acquisition Specialist to join our Human Resources Team at AdvanceWorks!About the JobThis is an excellent opportunity to play a key role in attracting and hiring top IT talent to support our company's growth. As an IT Talent Acquisition Specialist, you'll be responsible for sourcing candidates through...
-
Strategic Talent Acquisition Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Touch Inflight Solutions Tempo inteiroAbout Touch Inflight SolutionsWe are a Content Service Provider focused on delivering exceptional onboard experiences for aircraft and the broader transportation industry. With our headquarters in Miami and an additional main office in Portugal, we understand what makes airlines unique and deliver timely, effective solutions to support them in achieving...