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In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.We are looking for an Application Support (Olympic) to work in this project in Lisbon.Requirements: 5+ years of experience in IT, with at least 2+ years of experience in supporting banking products; AS400 and Unix troubleshooting skills; Knowledge on SQL Queriesand Data Analysis; Previous experience withOlympic and Midas; Experience with Production support tools like ServiceNow and JIRA; Responsibilities: Provide L2 Application support to end-users; Ensure that unresolved tickets are escalated to appropriate teams based on established guidelines and procedures; Provide a high level of customer services and maintains customer's trust and confidence by creating positive customer relationships; Adhere to Service Level objective target and roadmap; We offer: Health insurance; A personalized training plan, with a budget to spend on the training and technical books you find necessary; Constant feedback so youcan grow professionally; Remote onboarding process; Team events every semester so you can live new adventures; Culture of proximity andtransparency. Your ideas and needs are heard and valued by us Name Domain Expiration Description cc_cookie dellentconculting.Com 6 months These cookies are necessary to store your cookie preferences on our website. i18n_redirected dellentconculting.Com 1 year These cookies allow the users to be redirected to their preferred language by detecting their browser's language. Name Domain Expiration Description ^_ga dellentconsulting.Com 2 years This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. _gid dellentconsulting.Com 1 day These cookies are associated with Google Universal Analytics allows to track a unique value for each page visited. _gat dellentconsulting.Com 1 minute These cookies are used to read and filter requests from bots. More information #J-18808-Ljbffr
