Manager, Product Experience Design

3 semanas atrás


Lisboa, Portugal Mastercard Tempo inteiro

.Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryManager, Product Experience DesignOverview We're seeking an exceptional and motivated design manager to be a part of our Blockchain and Crypto division at Mastercard. Our team is committed to developing and designing innovative blockchain and crypto-centric solutions. In close collaboration with Product Management and Engineering, we aim to create top-tier products that not only meet customer needs but also drive significant business outcomes and deliver value to the end user.Role:Leading the design of differentiated and scalable experiences that drive business objectives by meeting the needs of end customers and partners in the value chainPrimary competencies include concept ideation and solution design, defining and managing the customer journey, hypothesis testing through prototypes, feature articulation and user flows, interaction design, and optimizing the experience in commercializationPartner with Product Managers to define problem statements, define deliverables and timelines, and secure necessary resourcesServe as the primary point of contact on initiatives, providing day-to-day design leadershipMaking design decisions on initiatives in partnership with Product and Technology, guided by research findingsDriving the creation and adoption of design and experience patternsManaging product design initiatives to ensure overall success, including scope, resourcing, and quality deliverables that meet stated goals in a timely fashion.Demonstrate and contribute to team values and cultural prioritiesSurfacing growth and development opportunities for self and peersDemonstrated ability to execute a design that aligns with strategic direction and intended outcomes



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