Gaming Support Representative
2 semanas atrás
The Gaming Support Representative will provide support to a huge MMORPG player base. In this role, you'll be helping with in-game questions, item restoration, and any account or billing difficulties. You will be reading logs to understand what has happened in-game. Take the necessary steps to provide the best solution possible based on that research and critical thinking. Also, you'll need some technical knowledge. What you'll do: As a Gaming Support Representative, you'll resolve and answer contacts from the players; Read and understand logs for item restorations; Use all resources at hand to provide the most epic gaming support experience; Collaborate closely with specialized points of contact of the Player Support team to achieve the best outcome; Manage account and billrelated issues; Pro-actively involved in the most recent updates regarding this specific gaming industry. What you'll need: Fluency in French (written and spoken); Fluency in English – B2level (mandatory); High school diploma (orequivalent); A passion for the online Gaming Industry (MMORPG); Excellent verbal and written communication skills; Team player with strongproblem-solving and conflict management skills; Creative and out-of-the-box thinking; Eager to do deep research to resolve any given issue; Critical thinking when presented with a yes/no decision; Experience with different PC game Launchers and online Gaming (Game console knowledge is a plus); Positive attitude towards challenges and day-to-day changes. Teleperformance Portugal is one of the 25 best companies to work for in Europe, as recognized by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal. #J-18808-Ljbffr
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Gaming Support Representative
2 semanas atrás
Lisboa, Portugal Teleperformance Portugal Tempo inteiroThe Gaming Support Representative will provide support to a huge MMORPG player base.In this role, you'll be helping with in-game questions, item restoration, and any account or billing difficulties. You will be reading logs to understand what has happened in-game. Take the necessary steps to provide the best solution possible based on that research and...
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Gaming Support Representative
2 semanas atrás
Lisboa, Portugal Teleperformance Portugal Tempo inteiroThe Gaming Support Representative will provide support to a huge MMORPG player base.In this role, you'll be helping with in-game questions, item restoration, and any account or billing difficulties. You will be reading logs to understand what has happened in-game. Take the necessary steps to provide the best solution possible based on that research and...
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Gaming Support Representative
5 meses atrás
Lisboa, Portugal Teleperformance Tempo inteiroThe Gaming Support Representative will provide support to a huge MMORPG players base.In this role, you'll be helping with in-game questions, item restoration and any account or billing difficulties. You will be reading logs to understand what has happened in-game. Take the necessary steps to provide the best solution possible based on that research and...
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Product Designer, Gaming
2 semanas atrás
Lisboa, Portugal Kaizen Gaming Tempo inteiroWe are Kaizen GamingKaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than...
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Product Designer, Gaming
2 semanas atrás
Lisboa, Portugal Kaizen Gaming Tempo inteiro.We are Kaizen Gaming Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more...
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Product Designer, Gaming
2 semanas atrás
Lisboa, Portugal Kaizen Gaming Tempo inteiro.We are Kaizen GamingKaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more...
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Product Designer, Gaming
3 semanas atrás
Lisboa, Portugal Kaizen Gaming Group Tempo inteiroLet's start with the roleWe are looking for a passionate Product Designer to join our Gaming team and contribute to designing an innovative, top-tier product that captivates and serves millions of customers daily.You will be part of a growing Gaming design team that is continuously improving our sports betting experience. Your responsibilities will range...
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Lisboa, Portugal Teleperformance Tempo inteiroAre you a Gaming enthusiast and you want to embark in a new adventure? As a Customer and Technical Support Representative, you will be supporting the German market with the help of a translation tool, over chat.You will be providing assistance to all gaming products, installing and synchronizing software and devices and provide assistance and advice when...
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Senior Product Designer
Há 1 mês
Lisboa, Portugal Kaizen Gaming Tempo inteiro.We are Kaizen Gaming Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. We are a diverse team of more...
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Senior Product Designer
2 semanas atrás
Lisboa, Portugal Kaizen Gaming Tempo inteiro.Senior Product Designer (Gaming & Rewards) Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a...
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Senior Product Designer
2 semanas atrás
Lisboa, Portugal Kaizen Gaming Tempo inteiroSenior Product Designer (Gaming & Rewards) Kaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a...
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Spanish Speaker
2 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is recruiting a Spanish Gaming Support to work in Lisbon, Portugal. Are you passionate about Gaming? Become a Support agent for one of the biggest video gaming platforms! YOUR MISSION Support via email and chat Resolution of login difficulties Recovery and changes of emails and phone numbers, and other accounts Information Editing of hacked...
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Spanish Speaker
2 meses atrás
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is recruiting a Spanish Gaming Support o work in Lisbon, Portugal Are you passionate about Gaming? Become a Support agent for one of the biggest video gaming platforms! **YOUR MISSION** - Resolution of login difficulties; - Information; - **Editing of hacked accounts and character recovery;**: - Response to Reward Program questions; -...
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Senior Product Designer
Há 1 mês
Lisboa, Portugal Kaizen Gaming Tempo inteiroWe are Kaizen GamingKaizen Gaming is the leading GameTech company in Greece and one of the fastest-growing in the world, operating in 16 markets with 2 brands, Betano & Stoiximan.We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.We are a diverse team of more than...
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English Gaming/Technical Support Agent
2 semanas atrás
Lisboa, Portugal Atlean World Tempo inteiroEnglish Gaming/Technical Support Agent (Mandatory Gaming experience)Atlean World is recruiting a Gaming Technical Advisor to work in Lisbon, Portugal.Why a Gaming Support role is great for your professional and personal development:Live in a great city like Lisbon and integrate into a multicultural environment, meeting people from all around the...
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Spanish Speaker
Há 1 mês
Lisboa, Portugal Atlean World Tempo inteiroAtlean World is recruiting a Spanish Gaming Support to work in Lisbon, Portugal.Are you passionate about Gaming? Become a Support agent for one of the biggest video gaming platforms!YOUR MISSIONSupport via email and chatResolution of login difficultiesRecovery and changes of emails and phone numbers, and other accountsInformationEditing of hacked accounts...
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Gaming - English Customer Support
2 semanas atrás
Lisboa, Portugal Smartrecruitments Tempo inteiroWork Location: Lisbon, PortugalAbout The Project:Provide services for a gaming brand known for its popular video game consoles. It offers a vast library of games, both exclusive titles and third-party releases, and supports online gaming. It also includes other services which provide online multiplayer access, free games, and other benefits for the...
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Gaming - English Customer Support
3 semanas atrás
Lisboa, Portugal Smartrecruitments Tempo inteiroWork Location: Lisbon, PortugalAbout the project:Provide services for a gaming brand known for its popular video game consoles. It offers a vast library of games, both exclusive titles and third-party releases, and supports online gaming. It also includes other services which provide online multiplayer access, free games, and other benefits for the...
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Gaming - English Customer Support
2 semanas atrás
Lisboa, Portugal Smartrecruitments Tempo inteiroWork Location: Lisbon, PortugalAbout the project:Provide services for a gaming brand known for its popular video game consoles. It offers a vast library of games, both exclusive titles and third-party releases, and supports online gaming. It also includes other services which provide online multiplayer access, free games, and other benefits for the...
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Gaming - English Customer Support
2 semanas atrás
Lisboa, Portugal Smartrecruitments Tempo inteiroWork Location: Lisbon, PortugalAbout The Project:Provide services for a gaming brand known for its popular video game consoles. It offers a vast library of games, both exclusive titles and third-party releases, and supports online gaming. It also includes other services which provide online multiplayer access, free games, and other benefits for the...