Quality Assurance

Há 6 dias


Lisboa, Portugal Careerxtra Tempo inteiro

We've partnered with a leading tech BPO company in search of a Content Quality Specialist to join their dynamic contact center teams. You'll play a key part in ensuring that content assessments are accurate and consistent, all while contributing to the team's overall growth and improvement.

Position: Quality Assurance Analyst

Location: Lisbon, Portugal

Employment Type: Full-time

Remuneration: Base salary

Key Responsibilities:
Quality Standards Expert: Serve as the key resource for quality guidelines, ensuring tasks align with the company's benchmarks.
Content Review: Assess and rate different content types (audio, video, text, photos) according to task-specific criteria.
Provide Feedback: Offer clear, concise, and well-supported written explanations for your ratings to help improve rater quality.
Collaborative Calibration: Join calibration sessions with team members and stakeholders to maintain consistency in assessments.
Peer Audits: Conduct audits and peer reviews as part of the quality process, providing feedback and assisting in training initiatives.
Team Collaboration: Share insights and best practices with your peers to foster a culture of continuous improvement.
Task Management: Balance multiple projects and assignments independently, ensuring that all tasks are completed with minimal guidance.
Support Recruitment: Assist team leads and managers in the interview process for future team members.
KPI Management: Ensure that all tasks meet key performance indicators (KPIs) to maintain operational efficiency and prevent business disruptions.
Client Projects: Handle multiple customer projects simultaneously, always striving to exceed client expectations.
Your Profile:
Language Skills: Native or fluent in Japanese, both verbal and written, with fluency in English (B2 level or higher).
Eligibility: Must be eligible to work in Portugal without legal support (EU citizenship or a Portuguese residence card).
Education: A university degree is advantageous but not required.
Tech-Savvy: Comfortable working with G Suite, particularly Google Sheets.
Detail-Oriented: Ability to approach tasks with a rigorous, analytical mindset and high attention to detail.
Communication Skills: Strong verbal and written communication skills, with the ability to clearly articulate your reasoning.
Flexible Schedule: Willingness to work flexible shifts, including rotation Monday to Friday from 08:00 AM to 8:00 PM.
Logical Thinker: A solid sense of logic and strong decision-making skills are essential for this role.
What We Offer:
Lunch Vouchers: Receive vouchers per day to cover your meals.
Transportation Allowance: Enjoy a monthly transportation allowance or use the company shuttle service.
Health & Dental Insurance: Comprehensive coverage for both health and dental care.
Competitive Salary: An above-average base salary paid across 14 months.
Work-Life Balance: A shift-based schedule that offers flexibility and two days off per week.
Collaborative Environment: Join a dynamic, creative team with a positive and friendly atmosphere.
Growth Opportunities: Get access to guidance, tools, and opportunities to reach your full professional potential.

#J-18808-Ljbffr


  • Quality Assurance

    3 meses atrás


    Lisboa, Portugal askblue Tempo inteiro

    Conhece a **AskBlue**? Nascemos em 2013, e prestamos serviços na área de tecnologias da informação. Estamos à procura de **Quality Assurance** para se juntar à nossa empresa num dos nossos projetos, em **Lisboa**. **Requisitos**: - Formação académica na área de tecnologias da informação (preferencial); - Pelo menos 3 anos como Quality...

  • Quality Assurance

    4 meses atrás


    Lisboa, Portugal Airbus Tempo inteiro

    We are now looking for a Quality Assurance for our Airbus GBS team. Responsibilities - your mission - Conduct Process Failure Mode and Effects Analysis (PFMEA) - Assess the quality of Process Failure Mode and Effects Analysis (PFMEA) according to Airbus criteria - Perform process capability studies and Statistical Process Control (SPC) analyzes - Perform...

  • Quality Assurance

    3 meses atrás


    Lisboa, Portugal Celfocus Tempo inteiro

    **Make an impact** by working for sectors where technology is the enabler, everything is ground-breaking and there’s a constant need to be innovative. **Be part of the team** that combines business knowledge, technological edge and a design experience. Our different backgrounds and know-how are key in developing solutions and experiences for digital...

  • Quality Assurance Specialist

    4 semanas atrás


    Lisboa, Portugal Puroclean Certified Restoration Specialist Of Auburn Tempo inteiro

    POSTED July 2, 2024 Portugal , Europe Fully Remote Full-Time About the position Erakulis is seeking a dedicated Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the overall quality and integrity of our products and services. You will develop and execute test plans, conduct thorough...

  • QA - Quality Assurance

    3 meses atrás


    Lisboa, Portugal Mind Source Tempo inteiro

    **LOCAL**:Lisboa (Híbrido)**: **DESCRITIVO DA FUNÇÃO**: A Mind Source está a reforçar a sua equipa de Project & Program Leadership para projetos com necessidade de um Quality Assurance. **PERFIL**: - Formação Superior em Engenharia Informática, Sistemas de Informação, Informática e Gestão ou similar; - Experiência profissional superior a 3...


  • Lisboa, Portugal Acolad Tempo inteiro

    .Paço de Arcos, Lisbon, PortugalLanguage ServicesFull-timeDescription:Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across...


  • Lisboa, Portugal Ceiia Centre Of Engineering And Product Development Tempo inteiro

    We are an Engineering and Product Development Center that designs, develops and produces new technologies, products and services for a more sustainable society.We work bridging the gap between cities, industry and universities around major programs for the development and industrialization of products and services, from Portugal, in high-tech sectors such as...


  • Lisboa, Portugal Somai Pharmaceuticals Lda Tempo inteiro

    The QA technician reports to the QA Manager and is responsible for implementing quality activities ensuring high quality processes and products meet customer expectations while maintaining compliance with cGMP applicable regulations, as well as company policies and QMS procedures. **MAIN RESPONSIBILITIES**: - Implement QA policies, programs and procedures...


  • Lisboa, Portugal Acolad Tempo inteiro

    .Paço de Arcos, Lisbon, Portugal Language Services Full-time Description: Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across...

  • Quality Assurance Specialist

    3 semanas atrás


    Lisboa, Portugal Acolad Group Tempo inteiro

    .Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a...

  • Quality Assurance Specialist

    3 semanas atrás


    Lisboa, Portugal Acolad Group Tempo inteiro

    .Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a...


  • Lisboa, Portugal Bosch Group Tempo inteiro

    Job Description Your contribution to something big:   As a Software Quality Assurance Engineer, you will play a key role in monitoring, reviewing, and improving the software development processes to ensure compliance with industry standards and regulatory requirements.  You are expected to work closely with software developers, testers, and project...


  • Lisboa, Portugal U Trust Insurance Agency LLC Tempo inteiro

    **About U Trust Insurance Agency LLC**: Founded with a commitment to excellence, U Trust Insurance Agency LLC specializes in trucking insurance and operates across 28 US states. We provide tailored solutions that meet the unique needs of our clients. As a forward-thinking organization, we pride ourselves on our dynamic approach to customer service and sales,...


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13099_Quality Assurance/QA Strategy_Lisboa **Descrição**: N/A **Perfil**: - More than 4 years of proven experience in quality assurance or related field; - Strong understanding of software testing methodologies and tools, including test automation; - Knowledge of Agile and DevOps methodologies; - Experience with continuous integration and...

  • Quality Assurance Sénior

    4 meses atrás


    Lisboa, Portugal Artsoft Business Software Tempo inteiro

    O mais integrado software de gestão em Portugal está a integrar Quality Assurance Sénior com espírito inconformista, desejo de trabalhar bem, transparente e com ambição.Se te identificas com este perfil, envia-nos o CV. Procuramos um Engenheiro de Software para fazer parte da nossa equipa de Quality Assurance, responsável por garantir que todo o...


  • Lisboa, Portugal Yellowipe Tempo inteiro

    Senior Quality Assurance Automation EngineerYellowIpeSenior Quality Assurance Automation EngineerFull TimeEmprego > Senior Quality Assurance Automation EngineerOur mission is to inspire the connection between technology and people, we foster the best of our professionals through our expertise in finding and attracting the best talent for the best projects....


  • Lisboa, Portugal Robert Bosch Group Tempo inteiro

    Junior Software Quality Assurance EngineerFull-timeLegal Entity: Bosch Security SystemsAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the...


  • Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    .Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a...


  • Lisboa, Portugal Recruit2Retail Australia Tempo inteiro

    Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1,800 employees supported by a...

  • Quality Assurance

    3 meses atrás


    Lisboa, Portugal BABEL Ibérica, S.A. Tempo inteiro

    **We are One Team. We make it happen. We are Unstoppable.** A Babel é uma empresa multinacional que fornece serviços tecnológicos orientados para apoiar grandes empresas dos setores da Administração Pública, Banca, Seguros, Indústria e Telecomunicações no seu processo de Transformação Digital. Estamos em Portugal, Espanha, Marrocos, Colômbia,...