It Support Engineer

4 semanas atrás


Porto, Portugal Pixida Tempo inteiro

Du brennst für IT-Support und bist bereit, spannende Herausforderungen in der Automobilbranche anzugehen?
Für einen unserer renommierten Partner in der Automobilbranche suchen wir Unterstützung bei der Integration eines Identity Access Management (IAM) Systems.
Als Teil eines internationalen Teams sorgst Du für die Optimierung der Systeme unserer Partner und bietest langfristigen technischen Support.
TasksProaktive Analyse und Lösung von Fehlern und Problemen im 2nd Level SupportErstellung von Dokumenten wie Quick-Start-Guidelines, Richtlinien etc.Entwicklung von Prozessen zur TicketreduzierungDurchführung von Schulungen und KundensupportEnd User Feedback ManagementRequirementsFließende Deutsch- und Englischkenntnisse (C1 oder besser)Erfahrung im IT-Support und der TicketbearbeitungKenntnisse in SQL und ServiceNow sind ein PlusEin Hochschulabschluss im technischen Bereich ist von Vorteil, aber kein MussBenefitsWachse mit uns: Profitiere von vielfältigen Schulungsprogrammen, die Dir bei der Weiterentwicklung helfenSprachlernchancen: Wir übernehmen die Kosten für SprachkurseGemeinsam feiern: Feiere mit uns jährliche Firmen- und Weihnachtsfeiern und Teambuildung-EventsExklusive Rabatte: Nutze vielfältige Angebote über zahlreiche VorteilswebsitesU.v.m.Pixida ist stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit bietet
Wir engagieren uns für ein Arbeitsumfeld, das alle Menschen unterstützt, inspiriert und respektiert und in dem alle Beschäftigungsaspekte ohne Diskriminierung angewendet werden.
Daher ermutigen wir alle Personen, sich zu bewerben
Wir freuen uns auf Deine Bewerbung

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