Ecommerce Operations Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Cariuma Tempo inteiro

About Cariuma At Cariuma, we believe in creating high-quality, sustainable footwear that balances style, comfort, and environmental responsibility. As a fast-growing brand, we're looking for an E-commerce Operations Manager to help drive our global online presence, ensuring an exceptional shopping experience for our customers.
About the Role As the E-commerce Operations Manager, you'll play a critical role in maintaining and optimizing our digital storefront. You'll own the execution of site merchandising, content updates, product creation, and product data management, ensuring that our online experience is seamless, engaging, and conversion-driven. This role requires strong cross-functional collaboration with creative, marketing, and product teams, as well as external partners, to ensure our seasonal launches, collaborations, and product assortments are executed flawlessly across all regions.
Key Responsibilities Site merchandising and content management Optimize on-site merchandising to enhance product discovery, customer engagement, and conversion rates.Continuously update homepage, category pages, and landing pages to reflect brand campaigns, product launches, and promotional activities.Partner with UX and analytics teams to test and refine site merchandising strategies based on performance insights.Product creation and data management Oversee the end-to-end product creation process, ensuring new products are accurately set up in our e-commerce platform.Manage and organize product data, ensuring accuracy, consistency, and completeness across all e-commerce channels.Own PIM (Product Information Management) system processes to maintain clean and structured product data.Cross functional collaboration and Launch Execution Work closely with creative teams to develop and deploy digital assets for seasonal campaigns, collaborations, and product launches.Coordinate with regional and global teams to ensure product information and assets are aligned across all markets.Act as the operational liaison between e-commerce, marketing, and product teams to ensure smooth execution of online initiatives.Optimization and process improvement Identify opportunities to improve workflows, automate processes, and enhance efficiency in ecommerce operations.Stay up-to-date on industry trends and best practices in ecommerce operations, merchandising, and site optimization.Troubleshoot and resolve any product or content-related issues on the site.Who You Are 3-5 years of experience in e-commerce operations, site merchandising, or digital product management.Proficiency in e-commerce platforms (e.g., Shopify) and PIM systems.Strong attention to detail and ability to manage complex product data with precision.Experience working cross-functionally with creative, marketing, and technical teams.Comfortable working in a fast-paced, high-growth environment, with a proactive and problem-solving mindset.Knowledge of e-commerce analytics and an ability to interpret data to make merchandising decisions is a plus.Passion for sustainability, fashion, and the Cariuma brand.Why Join Us? Work with a purpose-driven, sustainability-focused brand that's redefining footwear.Collaborate with a dynamic, global team that values creativity, innovation, and authenticity.Opportunity to shape the future of our e-commerce experience as we continue to grow.If you're passionate about e-commerce, digital merchandising, and operational excellence, we'd love to hear from you

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