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.Position SummaryLocation: Braga/Lisbon (Portugal)Company: Nestlé Business Services (NBS)Full-time/Hybrid modeFluent in EnglishAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group.
We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide.
We are a multicultural and diverse team of professionals.
We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBSAt Nestlé Business Services (NBS), diversity and inclusion are core values.
If you have any special needs, count on us to adapt your position.Position SummaryAs a Process Mapping & Improvement Specialist, your role will involve leading Process Mapping & Improvement initiatives, including supporting clients to identify focus areas for improvement.
You'll be managing continuous improvement projects within the organization, with a consistent focus on simplifying, standardizing, and digitalizing activities for enhanced operational efficiency.A day in the life of...Understanding and addressing client needs effectively.Leveraging our team's expertise in driving process simplification & improvement, utilizing Continuous Improvement Methods & Tools (namely Lean and BPM) to their maximum potential.Dedication to optimizing workflows based on the specific requirements of each Client, with an unwavering commitment to simplifying, streamlining, digitizing, and standardizing activities for maximum efficiency.Process Mapping (AS IS and TO BE)Conducting meetings to identify gaps and opportunities for process improvementKnowledge in solutions focused on: productivity, digitalization of services and automation of repetitive processesManagement and leadership in projects and indicators of continuous improvementWaste reduction using Lean methodologyWhat will make you successfulPractical BPMn experience (Business Process Model and Notation) with tools such as Bizagi, Visio, or similarAbility to prepare project documentation using Microsoft Office tools skills (Word, Excel, Power Point, etc).Ability to lead Projects, namely task planning, managing progress, removing barriers, managing change requests, resolving conflicts and building consensusAbility to Identify and Solve Pain Point Root Causes in Processes and establish Improvement Opportunities
